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This job is an internship focused on managing logistics and customer relations. You might like this job because you'll use tech tools, oversee operations from order to delivery, and solve problems for a killer customer experience—all while using your Mandarin skills!
RM 1000 - RM 1200
Retaling Jaya, Selangor
Job Description
- Utilise CRM tools (MessageBird & Hubspot) to build strong relationship for better customer experience
- Overlook the day-to-day operations, including logistic, performance tracking, merchant support through backend of e-commerce site (WooCommerce)
- Covering the operational end-to-end process, from when the buyer searches for a product to the moment the buyer receives the products.
- Resolving issues and requests by making necessary adjustments in company's e-commerce system.
- Data entry and sorting for logistic and operation related data to maximize efficiency within budget provided.
Job Requirements
- Full time internship for Diploma/Degree students from any program
- Great interest in E-Commerce/Transportation/Food and is Tech-Savvy
- Fluent in Mandarin and English
- Willingness to learn and help other out to work as a team.
- Exhibit flexible, proactive and positive character.
- 6 working days
Skills
Company Benefits
Flat hierarchy
Work directly with the founders in an open and feedback-driven environment, we practice flat hierarchy here.
Every voice counts
Involve in business decisions and have direct impact on the growth of the organization, every voice counts!
Build your own portfolio
Build your own portfolio by leading your own project since day 1 and be proud of it!
Hybrid working model
Skip the traffic and work in your pyjamas for at least 3 days a week.
Grow together
Grow with us and with your innovate ideas everyday, actualised it and be a part of our special projects.
Casual dresscode
Wear anything you like! (unless when you're attending events or business meetings)
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Company Profile
