Provides employees with access to healthcare services for both medical and dental needs.

Medical & Dental Coverage

Provides coverage for medical expenses by offering financial protection against significant healthcare costs.

Hospitalization Insurance

Offers employees reduced prices or special deals on products or services from partnered businesses.

Corporate discount

Provides seamless transportation options for the employees

Accessibility with the LRT station

Provides employees with a competitive salary in the market, alongside performance-based incentives

Good Salary Package & Incentives

Acknowledges and incentivize employees' contributions, fostering a positive work environment, boosting morale, and encouraging continued excellence.

Rewards and Recognition Programs

IGT SERVICES AND TECHNOLOGIES KL SDN. BHD.

<h3><strong>IGT Services And Technologies KL Sdn. Bhd.</strong> is a technology company based in Kuala Lumpur, Malaysia. Established in 2010, the company specializes in providing innovative IT solutions and services to clients across various industries. With a mission to deliver cutting-edge technology solutions that drive business growth and efficiency, IGT aims to be a trusted partner for its clients. The company's services include software development, IT consulting, cybersecurity solutions, and project management. IGT's vision is to be a leading technology provider in the region, known for its commitment to excellence and customer satisfaction. The company's objectives include expanding its client base, fostering innovation, and staying at the forefront of technological advancements.&nbsp;</h3>
<p><a href="www.igtsolutions.com" target="_self">www.igtsolutions.com</a></p>

Company Background 

<h3><strong>IGT Solutions (IGT)</strong> embodies a vibrant and inclusive culture that values open discussion and collaboration. Employees are encouraged to voice their opinions, share ideas, and engage in constructive dialogue to drive innovation and excellence within the company. This culture of open communication fosters a sense of belonging and empowers individuals to contribute meaningfully to the organization's success.</h3>
<h3></h3>
<h3>Moreover, IGT Solutions is committed to promoting internal talent, providing ample opportunities for career growth and advancement. Employees are supported in their professional development journey through mentorship programs, training initiatives, and skill-building workshops. This focus on internal mobility not only enhances employee satisfaction but also strengthens the company's talent pipeline.</h3>
<h3></h3>
<h3>In line with its commitment to fostering a positive work environment, IGT Solutions offers competitive salary packages that recognize and reward employees for their dedication and contributions. This ensures that employees feel valued and motivated to perform at their best while maintaining a healthy work-life balance.</h3>
<h3></h3>
<h3>Overall, the culture at IGT Solutions is characterized by its vibrancy, inclusivity, and dedication to nurturing talent, creating a supportive and dynamic workplace where employees can thrive and excel.</h3>

Our Culture

<ul>
<li>Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs</li>
<li>Maintain good communication and cooperation with relevant departments</li>
<li>To exceed customers' expectations in terms of customer service &amp; accurate information.</li>
<li>Work in a team to achieve the required KPI  and SLA elements.</li>
</ul>
<p></p>
<p><strong><em>Perks we offer:</em></strong></p>
<ul>
<li><strong>Attractive remuneration package above market standards.</strong></li>
<li>KPI incentives, Transportation allowances</li>
<li>14 days AL; 14 days ML, 60 days Hospitalization leave</li>
<li>EPF, SOCSO</li>
<li>Health and life insurance</li>
<li>Medical Claim</li>
<li><strong>Corporate deals</strong></li>
</ul>

This job is in customer service for the travel industry, requiring Mandarin &amp; Cantonese fluency. You might like this job because it offers attractive remuneration, inclusive benefits, and opportunities to exceed customer expectations.

Customer Service

Effective Communication

Mandarin Chinese

Cantonese Chinese

Travel Planning

Communication

Customer Relationship Management




-Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs


-Maintain good communication and cooperation with relevant departments


-To exceed customers' expectations in terms of customer service and accurate information.


-Work in a team to achieve the required KPI  and SLA elements.


Perks we offer:



-Attractive remuneration package above market standards.


-KPI incentives, Transportation allowances...

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IGT SERVICES AND TECHNOLOGIES KL SDN. BHD.

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Company Profile

IGT SERVICES AND TECHNOLOGIES KL SDN. BHD.