Job Description

"APPLICANT MUST HAVE ACCOUNTING / BOOK KEEPING KNOWLEDGE"

Role Overview:

This role focuses on managing the accounting aspects of our software/system and requires a strong background in accounting and bookkeeping. The ideal candidate will excel at liaising with clients and offering accounting solutions.

Job Descriptions:

Client Interaction and System Setup:

• Liaise with clients to gather necessary information for system setup and implementation.
• Provide post-implementation support and address client inquiries.

Problem Solving and Issue Resolution:

• Analyze data and identify discrepancies or issues in client-provided information.
• Propose effective accounting solutions and communicate them clearly to clients.

Documentation and Updates:

• Prepare and maintain system documentation to reflect new releases and updates.
• Document recurring issues to contribute to a knowledge base for internal and client use.

Client and Team Management:

• Lead discussions with clients and coordinate with a small team of junior staff.
• Manage project timelines and collaborate with programmers to resolve technical issues promptly.

Continuous Improvement:

• Suggest improvements to system workflows to enhance client satisfaction.

Job Requirements

Eligibility: Must have full working rights in Malaysia.

Language Skills: Proficiency in English and Bahasa Malaysia is essential. Mandarin will be an added advantage.

Educational Background: Diploma or degree in Accounting is preferred.

Accounting Expertise: Strong knowledge of accounting principles and bookkeeping.

IT Industry Interest: Prior experience with software systems or technical knowledge is an advantage, but not mandatory.

Skills:

• Ability to prioritize and multitask effectively.
• Strong leadership, communication, and interpersonal skills.
• Self-motivated, committed, and able to work independently with a high degree of integrity.
• Confidence in leading discussions and interacting with clients.

Skills