Enjoy coming to a workplace where you’re treated with respect within a multicultural team.

Friendly environment

Take part in fun, international social activities organized for your location.

Corporate celebrations

Open the door to new career opportunities by transferring to new projects or teams.

Mobility Hub

Dive into a wealth of learning that’s at your fingertips with our vast online library of eBooks and resources.

Self-learning library

Support your (me-time) by setting up a flexible working arrangement.

Work-life balance

Take advantage of health programs, diversity and inclusion events and sporting activities to keep you fit and well.

Employee health and well-being

Luxoft Malaysia Sdn. Bhd.

<p>Luxoft, a DXC Technology Company, is a digital strategy and software engineering partner providing bespoke technology solutions that drive business change in the software-defined world. Our innovative approaches propel business transformation, elevate customer experiences and optimize operational efficiency. Through our comprehensive strategy, consulting and engineering services, we leverage cutting-edge technology to navigate the complexities of the digital landscape, ensuring our clients are leaders in their industries.&nbsp;</p>
<p>Luxoft Malaysia, a vital global software delivery hub, tackles projects across banking, capital markets, automotive and various other sectors to foster resilient businesses, innovative revenue streams and exceptional user experiences. Here, you'll be part of a highly motivated group, equipped with the latest technologies, methodologies and tools, ensuring your place in the next generation of software solutions.&nbsp;</p>
<p></p>
<p>Source: <a href="https://career.luxoft.com/locations/malaysia" target="_self">Lutoft Website</a></p>

Who We Are

<p><strong>Grow</strong></p>
<p>We empower professional growth, both personally and professionally. Find your path in a culture of mentorship and ongoing support.</p>
<p><strong>Unite</strong></p>
<p>We offer diverse events, tech communities, celebrations and sustainable technology projects. We've prepared a journey where you can thrive.</p>
<p><strong>Lead</strong></p>
<p>Luxoft leaders have access to exclusive resources to grow their skills. From customized learning programs to diverse events, our leaders find ways to grow themselves and nurture their teams.</p>
<p></p>
<p>Source: <a href="https://career.luxoft.com/about" target="_self">Luxoft Website</a></p>

Our Values

<p><div class="job__grid__about-job__description"> <h5 class="job__grid__about-job__description__title"> Project description </h5> <p class="body-l-regular job__grid__about-job__description__text"> Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project<br><br>The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches.<br><br>The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.<br>The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation. </p> </div> <div class="job__grid__about-job__responsabilities"> <h5>Responsibilities</h5> <div class="job__grid__about-job__responsabilities__list"> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures &amp; queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Ensure all incidents and problems are proactively managed </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Collaborate with the development team in identifying resolutions and transitioning of releases into production environment </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Participate in DR/BCM activities or infrastructure related upgrade </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Responsible of capacity management. To monitor &amp; analyse current performance and capacity data and forecast the capacity required by the applications ahead </p> </div> <div class="job__grid__about-job__responsabilities__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting &amp; other centrally driven project initiatives as needed </p> </div> </div> </div> <div class="job__grid__about-job__skills"> <h5>Skills</h5> <p class="body-xl-semibold job__grid__about-job__skills--subtitle"> Must have </p> <div class="job__grid__about-job__skills__list"> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Degree in computer science/engineering or related disciplines. </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> 3+ years of experience in application development and support environment in Banking Finance </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Mandatory Technical skills : Oracle / MS SQL,SQL &amp; Shell Scripting, Unix/Linux </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Experienced working in L2 support </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Willing to work on shifts </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Experience in supporting applications hosted on Webservers and Java servers </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Excellent communication, interpersonal and analytical skills </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors </p> </div> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> Excellent &amp; proven Incident/Problem Management and organization skills a must </p> </div> </div> <p class="body-xl-semibold job__grid__about-job__skills--subtitle"> Nice to have </p> <div class="job__grid__about-job__skills__list"> <div class="job__grid__about-job__skills__list__item"> <img src="/theme/luxoft/assets/images/icons/job-bullet.svg" alt="bullet icon"> <p class="body-l-regular"> NA </p> </div> </div> </div> <div class="job__grid__about-job__other"> <h5>Other</h5> <div class="job__grid__about-job__other__items"> <div class="job__grid__about-job__other__items__item"> <img class="job__grid__about-job__other__items__item__icon" src="/theme/luxoft/assets/images/icons/seniority.svg" alt="seniority icon"> <div class="job__grid__about-job__other__items__item__text"> <p class="caption-xs-bold">Languages</p> <p class="body-l-regular"> English: C1 Advanced </p> </div> </div> <div class="job__grid__about-job__other__items__item"> <img class="job__grid__about-job__other__items__item__icon" src="/theme/luxoft/assets/images/icons/seniority.svg" alt="seniority icon"> <div class="job__grid__about-job__other__items__item__text"> <p class="caption-xs-bold">Seniority</p> <p class="body-l-regular"> Regular </p> </div> </div> </div> </div></p>

This job is for an L2 Support Engineer at a leading Asian bank. You might like this job because you&#x27;ll tackle tech challenges in finance, helping users and enhancing banking solutions while working with innovative technology in a dynamic team.

  Project description   Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the ...

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Luxoft Malaysia Sdn. Bhd.