Job Description

M S ICT Solution Sdn Bhd is a top-tier Electrical & Extra Low Voltage (ELV) Solution Provider in Malaysia. We are a reputable and reliable Electrical & ELV solution provider - commonly known as electrical contractor, ELV contractor, or security contractor - ranging from system design and consultancy; project planning; project management and implementation; facilities control and monitoring; and support and maintenance of the installed system.

We are always on the lookout for confident and enthusiastic individual to be the heroes of M S ICT Solution Sdn Bhd. If you fit the description, we promised you an exciting and colorful career opportunity with good remuneration and developmental growth. Join us in creating history while preserving our core values of INNOVATION, TEAMWORK, INTEGRITY, EXCELLENCE, RESPECT AND TRUST.

RESPONSIBILITIES:

• To provide customer service to contract customers in order to maintain customer base and maximize core service sales (maintenance, repair and spare parts) and customer satisfaction
• To provide customer service to non-contract customers in order to maximize service sales and customer satisfaction
• To provide regular feedback to Executive, Field Service in order to improve the effectiveness and efficiency of Service Operations
• To lead team of Field engineer and technicians for job scheduling and coordination.
• To ensure the achievement of service sales target, profit margin and payment collection
• To build up relationships with contract and non-contract customers
• To ensure the accuracy of job costing and service sales forecast
• Effectiveness in pursuing quotations resulting in high success rate 
• To maintain high morale among service department staffs
• To promote service sales leads.

Job Requirements

WHO ARE WE LOOKING FOR?

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic) or IT or equivalent
• Preferably at least 2 Years of working experience n Electrical & ELV industry field is required for this position
• Independent, well-organized, pro-active attitude, good communication and sales management skills.
• Self-motivated, a good team player with energetic personality and able to work under tight deadlines
• Proficient in MS Office application and sales presentation software.
• Possess own transport.
• Full-time position available
• Fresh Graduates are welcome to apply.

WHAT CAN YOU EXPECT IF YOU WERE TO JOIN US?

• Attractive salary package including well thought-out benefits such as outpatient medical treatment, inpatient hospital coverage;
• Life & Personal Accident Insurance coverage;
• 5-day work week;
• Annual bonus + Annual Increment;
• training
• parking space;
• And many more!!!

Skills