When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Retirement plans

Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Health and wellness

As a member of the #MOfamily, you can stay with us wherever you go in the world with attractive rates on rooms!

MOstay package

Our global Colleague Wellness Week in September is one of the ways we help our colleagues lead a healthier, and happier lifestyle.

Colleague wellness

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.
We have a long and established history, and are proud of our Asian heritage. For over 60 years, Mandarin Oriental has been established as a leader in luxury hospitality, and has a rich and proud history. Our mission, to delight our guests each and every day began with the opening of our flagship property, The Mandarin, in 1963 in Hong Kong.
Source: <a href="https://www.mandarinoriental.com/en/our-company" target="_self">mandarinoriental.com</a>

Who We Are

Delighting our customers
We are committed to exceeding customers’ expectations by surprising them with our ability to anticipate and fulfil their wishes.
Delighting our colleagues
We provide a caring, motivating and rewarding environment for all. We value diversity and bring out the best in our people by investing in their personal development, enabling a fulfilling career with the Group and beyond.
Becoming the best
We are committed to continual improvement and to making a difference every day. We strive to be an innovative leader in our industry.
Working together
We believe in teamwork and we treat each other with mutual trust and respect. By working together cooperatively and inclusively, we all contribute, and are part of, the Group’s success.
Acting with responsibility
We maintain integrity, fairness and honesty in all our relationships and in everything that we do. We support initiatives that sustain and improve the environment and are responsible members of our communities.
Source: <a href="https://www.mandarinoriental.com/en/our-company/our-vision" target="_self">mandarinoriental.com</a>

Our Values

<ul> <li>Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service delivery in order to enhance guest experiences through LQE.</li> <li>Ensure effective implementation of the IMS policy and procedures</li> <li>Ensure continuous training and awareness of the IMS system</li> <li>Ensure OTPs are monitored and acted upon</li> <li>Identify areas of improvement through CPAR or suggestions</li> <li>Ensure operational compliance to legal regulations and other requirements</li> <li>Identification of new activities that are in relation to EASI and HIRADC.</li> </ul>

This job is all about welcoming and assisting guests at a hotel, ensuring their stay is smooth and enjoyable. You might like this job because it offers the opportunity to enhance guest experiences and ensure compliance with regulations.

 

-Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service delivery in order to enhance guest experiences through LQE. 

-Ensure effective implementation of the IMS policy and procedures 

-Ensure continuous training and awareness of the IMS system 

-Ensure OTPs are monitored and acted upon 

-Ide...

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