Health world spa and massage 

&nbsp;(Night Shift) 酒店按摩院前台接待员(夜班)
ONLY FOR MALAYSIAN FEMALE
Key Responsibilities
Guest Service &amp; Front Desk Operations
<ul>
<li>Greet guests warmly upon arrival and assist with check-in and check-out for treatments.</li>
<li>Provide detailed information on spa services, treatments, promotions, and operating hours.</li>
<li>Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.</li>
<li>Manage the spa schedule and ensure smooth coordination with therapists on duty.</li>
<li>Promote and upsell spa treatments, products, and packages to maximize revenue.</li>
</ul>
Night Shift Duties
<ul>
<li>Handle late-night walk-in guests and last-minute bookings.</li>
<li>Ensure all daily transactions, reports, and records are accurately completed before closing.</li>
<li>Maintain cleanliness and readiness of the spa reception, treatment rooms, and common areas.</li>
<li>Monitor and report any irregularities, safety, or maintenance issues to management.</li>
<li>Assist in end-of-day reconciliation and ensure cash and credit transactions are properly balanced.</li>
</ul>
Administrative &amp; Communication
<ul>
<li>Record guest preferences and feedback to enhance future visits.</li>
<li>Maintain proper stock levels of spa retail items and amenities.</li>
<li>Prepare daily sales and activity reports for the Spa Manager.</li>
<li>Ensure confidentiality and professionalism in all guest interactions.</li>
</ul>

This job is a Night Shift Front Office Receptionist at a spa, focused on providing great guest service. You might like this job because you enjoy helping people unwind and appreciate working in a relaxing environment, all while handling bookings!

Customer Service

Greeting Customers

 (Night Shift) 酒店按摩院前台接待员(夜班)
ONLY FOR MALAYSIAN FEMALE
Key Responsibilities
Guest Service and Front Desk Operations



-Greet guests warmly upon arrival and assist with check-in and check-out for treatments.


-Provide detailed information on spa services, treatments, promotions, and operating hours.


-Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.


-Manage the spa schedule and ensure smooth coordination with therapists on duty.


-Pro...

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Company Profile

Health world spa and massage