Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Responsible for Charging and billing platform’s planning, dimensioning and detailed design. Support the OCS related product design, testing and deployment. Also to ensure end-to-end data capacity management which includes IT capacity monitoring, network resource & traffic trending, upgrade triggering, supporting Biz, network and Ops. Resource will also be required to understand BSS e2e and ultimately be able to assist in solutioning products for business, and translating the requirements into solid technical implementation.

Key Accountabilities:

• Responsible for the Charging element’s detail design and is represents the Delivery team on (and/or company) initiatives’ execution and manage deliverables against business requirements.
• Manage Converged charging and Billing platform and supporting eco-system(ordering, network, CRM,JNL)
• Manage and ensure healthy platform to support growth for all lines of business. Timely build and expansion to ensure no congestion and no interruption to customers and services offered throughout the year
• Ensure good quality to support business growth and good customer experience via routine performance assessment and optimization.
• Assist in trouble-shooting faults by providing assistance when and where required by other teams.
• Process Enhancement. Participate in improving existing processes by providing constructive feedback and assist to draft new process flows
• Improve insights via in depth data analysis based across raw data, share with Business Units to explore monetization opportunities based on usage pattern by time & by application/service usage

What do you need for this role:

• Candidates must possess Degree in Computer Science or Telecommunication.
• Total of 7 Years or working experience and  5 Years of relevant experience in similar capacity.
• Experience in design, dimensioning, planning and development of the charging and billing system
• Able to consolidate Data Product requirements from Business and translate / document that requirement into detailed technical requirements
• Experience in IP interworking between Packet Core network elements with subscriber management
• Experience in developing and solutioning for new services and products
• Skills on troubleshooting tools (e.g. wireshark, dynatrace)
• Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and a team player
• Experience in 5G and cloud would be added advantage.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Job Requirements