Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Proactive culture

Together, we strive to impact communities nationwide through strategic CSR offerings.

Global exposure

Expand and apply your experience in product development, while building new skills and knowledge in other areas!

Professional growth

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.&nbsp;&nbsp;&nbsp;
We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values.
Source: <a href="https://www.maxis.com.my/en/about-maxis/career/" target="_self">maxis.com.my</a>

Who We Are

Offering you valuable opportunities through our Employer Value Proposition:
Connecting The Nation
Turn your potential into possibilities, while helping people and businesses stay connected in a fast-paced world.
Leading With Technology
We embrace technology to stay agile, ensuring our customers have access to the latest products and services.
Upgrading Opportunities
We invest in your learning and development so you can progress at your best.
&nbsp;Advancing All Together
Our open mindset, strong teamwork, and diverse opportunities enables us to succeed and win together.
Source: <a href="https://www.maxis.com.my/en/about-maxis/career/" target="_self">maxis.com.my</a>

Our Values

Are you ready to get ahead in your career?<ul><li>We want to empower you to turn your ambitions into achievements.</li><li>We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.</li><li>Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.</li><li>To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.</li></ul>Why does this job exist and why is it critical?​The Executive of Maxis Centre is the store’s second person in command and will be focusing in driving operational excellence to deliver and unmatched customer experience at retail. Manage store performance in terms of creating conducive customer journey, speedy and effective resolutions and achieving quality and compliance to standard policies and procedures. To lead, motivate, engage and develop the team to have great service and performance culture. Be a Maxis ambassador who believes that face-to-face interactions play an important role in creating LIKE moments for customers. What are you accountable for?<ul><li>Lead the team to deliver&nbsp;well-differentiated customer experience in&nbsp;a&nbsp;Maxis Concept Store&nbsp;primarily by&nbsp;showcasing&nbsp;digital lifestyle solutions&nbsp;through in-store demonstrations and being&nbsp;a&nbsp;solutions&nbsp;advisor&nbsp;to the&nbsp;customers.</li><li>Ensure consistent&nbsp;high standards in terms of creating a&nbsp;dynamic retail store environment, cultivate the culture of&nbsp;constant innovation/experimentation&nbsp;and contribute&nbsp;in&nbsp;facilitating&nbsp;a constantly&nbsp;learning and sharing culture&nbsp;with&nbsp;active collaboration with the&nbsp;team members and key&nbsp;stakeholders.</li><li>Develop the team for Expert-level solutioning, providing&nbsp;personalized conversations with customers to enrich customer’s lifestyle and instrumental in delivering end-to-end walk-out-working&nbsp;experience&nbsp; .</li><li>Build a new retail environment enabled with&nbsp;Experiential journey&nbsp;demonstrating&nbsp;relevant&nbsp;solutions&nbsp;to&nbsp;create excitement for customers at every engagement&nbsp;opportunity&nbsp;leveraging both ‘digital’ and ‘physical’ capabilities and customer&nbsp;insights.</li><li>Drive constant&nbsp;learning&nbsp;and exposure to&nbsp;various external partners/solutions providers, advanced retail technologies&nbsp;in terms of delivering&nbsp;of lifestyle solutions&nbsp;and adapt to the world beyond&nbsp;conventional&nbsp;telecommunications.&nbsp;</li><li>Be a&nbsp;great ambassador of Maxis&nbsp;with&nbsp;fully&nbsp;customer oriented&nbsp;mind-set&nbsp;and a champion in delivering unmatched customer&nbsp;experience.</li></ul>What do you need to have for this role? <ul><li>Post Graduate Certificate / Diploma(Bachelor’s Degree Preferred)</li><li>Total Work Experience:1 year and above.</li><li>Total Relevant Experience:&nbsp;Experience in showcasing and conducting&nbsp;demonstrations preferred.</li><li>Tech savvy and computer literate.&nbsp;&nbsp;</li><li>Proficient in&nbsp;Microsoft Office.</li><li>Excellent communication, written and interpersonal skills.&nbsp;&nbsp;</li><li>Strong verbal and written English&nbsp;language.</li><li>Obsessed with customers, hospitality, passionate about sales, competitive spirit, and understands people through interactive&nbsp;conversations.</li><li>Mandarin-speaking is an added&nbsp;advantage.</li><li>Personal traits: Positive, Passionate, Collaborative, Creative, A self-starter, Ability to perform under pressure in a challenging environment, a team player and leadership&nbsp;qualities.</li><li>Curious about technology and lifestyle (eg.&nbsp;Music, gaming, travel and wellness).&nbsp;</li><li>No fraud&nbsp;cases/blacklist&nbsp;history.</li></ul>What’s next?<ul><li>Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.</li><li>Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.</li></ul>Maxis values diverse voices &amp; people. We hire and reward our employees based on capability &amp; performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

This job is for an Executive at Maxis Centre, where you&#x27;ll lead a team to create amazing customer experiences. You might like this job because you enjoy helping others and thrive in a dynamic, tech-savvy environment!

Are you ready to get ahead in your career?

-We want to empower you to turn your ambitions into achievements.

-We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.

-Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

-To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and ...

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