Nobody is kept in the dark in terms of how the company is doing! We are all on the same page.

Transparency

We are chill as long as you're wearing something! But... dress accordingly and safely if you're representing the company at a community or premise!

Dress Code

We are all adults and we trust that you will be able to deliver the results.

Trust

Here's the place if you want to be surrounded by a bunch of fun, driven, and innovative humans!

Amazing Humans!

Personal growth? Yes! Professional growth? Yes! Tell us how you want to grow and let's work towards it together!

Growth

Medical Benefits

Moka Venture Sdn Bhd

<div>Moka Venture (MOKA), formerly known as&nbsp; Mokahome was established in the year of 2018&nbsp; by a young ambitious entrepreneur – Sam&nbsp; Kong. The motivation was simply to provide a&nbsp; comprehensive property management&nbsp; solution for property owners in hospitality&nbsp; business.<br><br>MOKA is one of the fastest growing property management group in Malaysia. We manage to maximize the rental yield for our property owners and secure rewarding rental income for them. Our team is committed in delivering outstanding results for our partners.<br><br></div>

Our Story

<div>MOKA has since assisted landlords to turn their properties into income generating assets while&nbsp; providing excellent customer service to their&nbsp; tenants. All the success stories bring us closer to&nbsp; our vision of becoming one of the largest&nbsp; hospitality group in South East Asia.<br><br>We have a very young and dynamic team who work very closely with each other to achieve our dream and goals! &nbsp;</div><div><br>We aim to become one of the largest property management platforms in South East Asia by 2025 that strive to exceed our customers’ expectations through continuous support and service to deliver extraordinary experiences.<br><br></div><div>We aim to double the rental revenue &amp; achieve positive cashflow for property owners.<br><br></div>

Our Mission and Vision

<p>&nbsp;<strong>Responsibility</strong></p>
<ul>
<li>Perform all check-in and check-out tasks.</li>
<li>Manage online and phone reservations.</li>
<li>Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed)– via online social network/physically.</li>
<li>Provide information about our stay (PDF file, parking video, etc.).</li>
<li>Respond to clients’ complaints in a timely and professional manner.</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.</li>
<li>Upsell additional facilities and services, when appropriate.</li>
<li>Maintain updated records of bookings and payments (on tracking system)</li>
<li>Check and adjust daily rental fee (if necessary)</li>
</ul>

This job is for a Front Desk Officer at a Home Stay where you&#x27;ll manage reservations, welcome guests, handle complaints, upsell services, and ensure rooms are clean. You might like this job because it involves customer interaction and organization.

Communication

Writing

Willingness To Learn

Open Mindset

Professional Responsibility

Friendliness

Time Management

 Responsibility



-Perform all check-in and check-out tasks.


-Manage online and phone reservations.


-Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed)– via online social network/physically.


-Provide information about our stay (PDF file, parking video, etc.).


-Respond to clients’ complaints in a timely and professional manner.


-Liaise with o...

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Company Profile

Moka Venture Sdn Bhd