Enjoy flexible work models, paid time off, and paid parental and family leave to support your work-life balance and personal needs.

Take time for yourself and your family

Enhance your career with rotation programs, mentor relationships, and learning and development opportunities to grow professionally and personally.

Expand your opportunities and potential

Health care benefits, global wellness resources, and employee assistance programs to prioritize your well-being and support your overall health.

Prioritize your health and wellness

Enjoy retirement benefits, employee bonuses, stock grants, and an employee stock purchase plan to secure your future and build financial stability.

Enjoy rewards for excellent performance

Motorola Solutions Malaysia

At Motorola Solutions, we build and connect safety and security technologies in our never-ending pursuit to help keep people safer everywhere because we’re all at our best when we feel safe.&nbsp;

We also build and connect technologies to help protect people, property, and places, enabling critical collaboration between public safety agencies and enterprises for a proactive approach to safety and security.&nbsp;

Source: <a href="https://www.motorolasolutions.com/en_xp/about.html" target="_self">Motorola Website</a>

Who We Are

Inclusive&nbsp;
We foster inclusion, equity and diversity to support our customers, communities and each other.
&nbsp;
Driven
We keep it simple by focusing on what matters most so we can seize opportunities with speed and confidence.

Innovative
We constantly create ingenious solutions to the real challenges of today, tomorrow and beyond.&nbsp;

Accountable 
We stand behind the work we do, the contributions we make and the high business standards we maintain.&nbsp;

Passionate 
We meet challenges with energy and determination, always pursuing ever-higher standards.&nbsp;

Partners
We work with our customers to address obstacles before they become challenges.&nbsp;

Source: <a href="https://www.motorolasolutions.com/en_xp/about.html" target="_self">Motorola Website</a>
&nbsp;

Our Values

<h2>Company Overview</h2>​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. <h2> Department Overview</h2>The Customer Care Service Desk is the single point of contact for Motorola Solutions. We support end-users, direct customers and our channel partners. We entitle technical support request, to make sure the right services are attached before dispatching a case to Technical Support. For other types of requests we find solutions by working with teams across Motorola Solutions, we are part of the CMSO. We own support requests until resolution.<h2> Job Description</h2><ul><li>Handle inbound calls, chats, web enquiries and emails from prospects or customers who want to buy or have an interest in implementing projects involving Motorola Solutions’ products and solutions</li><li>Own non-technical requests and drive through to resolution.</li><li>Work with the repair centre on resolving issues around repair time, quality issues or shipping.</li><li>Act as focal point and liaise with customers, partners, engineers and support managers</li><li>Assist partners/ prospective partners with questions on the PartnerEmpower program or related tools and trainings. Provide administrative support to both partners and internal Motorola employees.</li><li>Make outbound calls as and when required by the Channel, Sales and Marketing teams and in accordance with the PartnerEmpower Program to; profile newly applied partners, welcome newly accepted partners and maintain contact with existing partners at regular intervals.</li><li>Have a good level of understanding of the whole Motorola Solutions’ product portfolio and solutions.</li><li>Act as customer facing ambassador for Motorola Solutions. Conduct yourself and communicate in a professional manner in order to help and facilitate customer requests as seamlessly and efficiently as possible</li></ul><h2> Basic Requirements</h2><ul><li>Currently pursuing a Bachelor’s or Diploma in Business Studies, International Business Management,</li><li>Excellent command in Mandarin (both Traditional and Simplified), with strong reading and writing skills due to China customer support.</li><li>Preferably some experience in sales or customer-oriented roles.</li><li>Strong communication skills, both spoken and written — including active listening, negotiation, and the ability to influence.</li><li>A calm and confident attitude, with the ability to work well under pressure, independently or as part of a team.</li><li>Highly motivated, with a strong drive to succeed.</li><li>Great attention to detail and accuracy in work.</li><li>Willing to work on-site in Bayan Lepas, Penang.</li><li>Able to start the internship in Dec 2025/ January 2026</li><li>Available for a minimum internship period of 4 months or longer</li></ul>#LI-MK2<h2> Travel Requirements</h2>None<h2> Relocation Provided</h2>None<h2> Position Type</h2>Intern<h2>Referral Payment Plan</h2>NoEEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.&nbsp;We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

This job is a Customer Care Intern at Motorola Solutions, where you&#x27;ll help customers with inquiries and support. You might like this job because you’ll gain hands-on experience in a safety-focused tech company while honing your communication skills!

Company Overview​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us bu...

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Motorola Solutions Malaysia