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Customer Service Executive

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AI-generated summary

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This job is all about helping customers with their questions and making sure they’re happy after their courses. You might like this job because you’ll get to communicate in various ways and assist in exciting events while keeping things organized!

RM 3000 - RM 4483

Seputeh, Kuala Lumpur

Job Description

  • Handle customer inquiries via call, WhatsApp, or email in a professional manner.
  • Provide after-sales service and support to course participants.
  • Assist in company events, roadshows, and course when needed.
  • Coordinate with internal teams for course registration and scheduling.
  • Maintain accurate customer records and ensure high satisfaction.

Job Requirements

  • Fluent in Mandarin(speaking, reading, and writing).
  • Strong communication, problem-solving, and follow-up skills.
  • Service-oriented, patient, and responsible.
  • Able to work as part of a team and support event operations when required.
  • Willing to work on alternative Saturday.
  • Support event when needed.

Skills

Communication
Customer Service
Mandarin Chinese

Company Benefits

Great Remuneration Package

We prepare commissions, bonuses, and increments for those high-performing employees. You will get the rewards if you achieve company targets!

Apple MacBooks for Everyone

We give portability and convenient office tools to help every employee work smoothly.

Free Snacks!

Yes! We may serve some delicious snacks during the high-tea time.

Energy Booster

Coffee machines are provided in the office, you can make the preference of your coffee (free) anytime just like a cafe barista, isn't it fun?

Good Foods Nearby

Our KL office is situated 1km from MidValley and near our Penang office you can find Zus Coffee, Family Mart and many more!

Unlimited Career Development Opportunities

We value the growth of employees, so we support continuous learning in developing your skills and ability here!


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

Wealth Mastery Academy (WMA)-logo-image

Wealth Mastery Academy (WMA)

Wealth Mastery Academy (WMA) empowers individuals with practical financial education and skills not taught in schools. We provide hands-on, actionable training designed to help people create multiple income streams. Through a strong network of expert trainers and industry specialists, we bring the best market opportunities to our learners. VisionTo be a global leader in wealth mastery education and...