Job Description

We are looking for a reliable and hands-on Operations & Programme Assistant to support the day-to-day running of The Thinking Space ™.

This role goes beyond administrative support — it is about ensuring that programmes, classes, and events run smoothly from start to finish. You will be responsible for preparing spaces, supporting programme delivery, and maintaining operational consistency across the business.

This is a fast-paced, on-ground role, ideal for someone who is organised, proactive, and takes pride in creating a well-run and welcoming environment.

Key Responsibilities

1. Operations & Facilities Management

• Prepare and set up training rooms and event spaces according to programme requirements 
• Ensure all spaces are clean, organised, and ready ahead of scheduled sessions 
• Monitor and maintain equipment, furniture, and supplies 
• Track inventory and coordinate replenishment 
• Identify and resolve operational issues before they impact programmes 

1. Programme & Event Operations

• Support the execution of classes, workshops, and events 
• Assist with participant registration, attendance tracking, and logistics 
• Coordinate with facilitators, trainers, and internal teams to ensure smooth delivery 
• Provide on-ground support during programmes when required 

1. Administrative & Scheduling Support

• Maintain accurate schedules for classes, bookings, and space usage 
• Ensure records and documentation are up to date 
• Perform administrative tasks including data entry and reporting 
• Support coordination of part-time staff and facilitators 

1. Communications & Visual Support

• Prepare simple operational materials such as signage, notices, and basic digital content 
• Support internal communication related to schedules and operational updates 
• Assist with quick turnaround materials using tools such as Canva when required 

1. General Responsibilities

• Provide operational support to the Operations Manager 
• Take initiative to improve processes and operational efficiency 
• Support ad-hoc tasks to ensure smooth daily operations 

What Success Looks Like

• Spaces are consistently prepared ahead of time 
• Classes and events run smoothly with minimal disruption 
• Operational issues are identified and resolved early 
• The team can rely on you to keep things organised and running seamlessly 

Job Requirements

Requirements

• Diploma or equivalent qualification; relevant experience may be considered in lieu 
• Prior experience in operations, administration, events, or facilities support is an advantage 
• Proficiency in Microsoft Office and/or Google Workspace 
• Basic design skills (e.g. Canva) are an added advantage 

Skills