Of course we have coffee, soft drinks, packed drink and snacks for your refreshment.

Unlimited Free Flow Sky Juice

Learning and Development Opportunities for our team members

Upskill

We care a lot for our employee's-
- Outpatient
- Hospitalization with Term Life
- Dental
- Check up

Medical & Insurance

Systex Asia Sdn Bhd

Founded in 2008, <a href="https://www.systexasia.com" target="_self">SYSTEX Asia</a> Group of Companies is an innovative and progressive IT service provider dedicated to delivering value to both our employees and clients. As a subsidiary of SYSTEX Corporation (TWSE code: 6214), SYSTEX Asia has established itself as a significant player in the IT sector, providing an array of cutting-edge solutions and services to clients throughout Asia.&nbsp;

We deliver IT Solutions that are secure, available and manageable, across our areas of expertise

<ul>
<li>Agile</li>
<li>Growth mindset</li>
<li>Teamwork</li>
<li>Employee engagement and opportunities for advancement</li>
<li>Workflow</li>
<li>Solution and results driven Results</li>
</ul>

Work@SystexAsia

Job Family: Operations / eXpert Operation Center (XOC) / Technical 
Reporting: Manager, Technical Operations 

Functions/Responsibilities: &nbsp;
Part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on the agreed service level definition, much to the satisfaction of both customers &amp; company. Managing a customer’s expectation is part of your job scope, which requires you to work closely with external &amp; internal team members. You are expected to be a fast learner and to acquire technical implementation skills as and when needed due to business requirements. You need to have strong analytical and problem-solving skills, to excel in supporting our customers.&nbsp;&nbsp;
<ul>
<li>Monitor the condition of servers, apps, and security measures&nbsp;&nbsp;</li>
<li>Identify, log, and resolve technical problems of the scope (Incident Management)&nbsp;&nbsp;</li>
<li>Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)</li>
<li>Respond to the site to troubleshoot, diagnose, and rectify faults.</li>
<li>Liaise and coordinate the recovery of systems.</li>
<li>Identify potential changes and system improvements for consideration and implementation (continuous improvements)</li>
<li>Create, maintain, and distribute reports of progress to the Managers</li>
<li>Required to be 24/7 on call standby</li>
<li>Any other ad-hoc tasks assigned</li>
</ul>

This job is a Support Engineer in Technical Operations, where you&#x27;ll troubleshoot technical issues, monitor servers, and work closely with clients. You might like this job because it offers continuous learning opportunities and the chance to work on improving systems for both customers and the company.

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Tier 3 Technical Support

Job Family: Operations / eXpert Operation Center (XOC) / Technical  
Reporting:  Manager, Technical Operations 

Functions/Responsibilities:  
Part of the Managed Services team. Your responsibilities include technical administration,  maintenance and troubleshooting. You are expected to work with our client to ensure IT  Support Services are delivered based on the agreed service level definition, much to the  satisfaction of both customers and company. Managing a customer’s expectation is par...

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Systex Asia Sdn Bhd