Ninja Van

<div>Ninja Van is a tech-enabled express logistics company that provides both upstream and downstream solutions, ensuring a hassle-free experience for Southeast Asian businesses of all sizes.<br><br>Ninja Van across 6 South East Asia countries delivers approximately 1.5 million parcels per day through out 1,600+ hubs &amp; stations with almost 31K staff count covering 2 million square miles.</div><div><br>Ninja Van Malaysia covers 100% in Peninsular Malaysia with more than 80% growth in fleet size. There are more than 4,000 pick-up drop-off points with millions of parcels deliveries each month. We also own one of the largest locker network in Malaysia</div><div><br>At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. We have much room for improvement and many ideas that will further shape the industry.&nbsp;</div><div><br><br></div>

About Us

<div>&nbsp;</div><div>We are passionate about breaking the bottlenecks in logistics in South East Asia and we look to deliver innovative and scalable logistics solutions to businesses of all sizes.<br><br></div><div>We understand E-Commerce, modern consumers and the need to create open, honest and seamless customer experiences.<br><br></div><div>We believe that we are the best at what we do, so come and join us in fast growing logistics industry.<br><br></div><div>There’s no way like the Ninja way.&nbsp;</div>

Our Mission

Launched in 2014, NINJA VAN is Southeast Asia's fastest growing logistics company powering businesses with innovative transport solutions. 

<ul>
<li>Scout for potential shippers and business opportunities within the store’s surrounding area.</li>
<li>Implement local marketing efforts, in-store promotions, and outreach programs to attract new customers.</li>
<li>Actively engage walk-in customers, introduce products/services, and provide solutions to convert them into loyal clients.</li>
<li>Align store-level sales efforts with regional strategies set by the Area Sales Manager.</li>
<li>Train store staff to upsell and cross-sell products to maximize revenue from new and existing customers.</li>
<li>Encourage existing customers to refer new clients by implementing referral incentive programs.</li>
<li>Drive sales and revenue growth by executing business strategies.</li>
<li>Monitor store performance against sales targets and KPIs.</li>
<li>Identify and implement strategies to increase foot traffic and customer retention.</li>
<li>Ensure smooth day-to-day operations across all assigned stores.</li>
<li>Implement and monitor standard operating procedures (SOPs).</li>
<li>Optimize processes to improve efficiency and reduce operational costs.</li>
<li>Ensure high customer service standards across all stores.</li>
<li>Address customer complaints and implement service improvements.</li>
<li>Monitor customer feedback and make necessary adjustments to enhance satisfaction.</li>
<li>Recruit, train, and mentor staff.</li>
<li>Conduct regular team meetings and performance evaluations.</li>
<li>Develop a high-performance service culture and ensure employee engagement.</li>
<li>Ensure stores comply with company policies, safety regulations, and legal requirements.</li>
<li>Monitor financial reports, expenses, and operational budgets.</li>
<li>Provide regular performance updates and reports to senior management.</li>
</ul>

This job is all about boosting sales and customer loyalty in retail! You might like this job because you&#x27;ll train staff, implement creative marketing strategies, and engage with customers to create a lively shopping experience. 

Retail Sales

Retail Management

Business Development

Business Strategies

Sales Management

Critical Thinking




-Scout for potential shippers_and business opportunities within the store’s surrounding area.


-Implement local marketing efforts, in-store promotions, and outreach programs to attract new customers.


-Actively engage walk-in customers, introduce products/services, and provide solutions to convert them into loyal clients.


-Align store-level sales efforts with regional strategies set by the Area Sales Manager.


-Train store staff to upsell and cross-sell products to maximize revenue fr...

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