Annual Leave, Medical Leave, Hospitalization Leave, Compassionate Leave, Marriage Leave, Maternity Leave & Paternity Leave

Leave Benefits

Enjoy complimentary snacks and drinks in our office pantry.

Snacks & Refreshments

Statutory Contributions

Outpatient medical reimbursement provided. 

Medical Reimbursement

Enjoy exclusive discounts on our products and selected brands.

Staff Purchase

Pangu Sdn Bhd

We are a Malaysian-based retailer specializing in sports gear, outdoor equipment, and innovative tech products. Our offerings include running shoes, GPS sports watches, portable power stations, bone conduction headphones, and more. Committed to quality and customer satisfaction, we collaborate with trusted brands like ​COROS, EcoFlow, BMAI, Batzone, and Fiboo to deliver performance-driven solutions for athletes and outdoor enthusiasts.&nbsp;

About Us

We prioritize transparency, security, and customer satisfaction. From secure payment processing to responsive support, we ensure a seamless shopping experience both online and in-store.&nbsp;

Our Commitment

<ul>
<li>Respond to customer inquiries via email, and WhatsApp in a timely, friendly, and professional manner</li>
<li>Manage post-purchase support including warranty, product registration, and technical troubleshooting</li>
<li>Liaise with logistics partners to resolve shipping or product return/exchange cases</li>
<li>Maintain CRM records and help optimize customer service SOPs</li>
<li>Support community events and product trial sessions (occasional weekend duties may apply)</li>
</ul>

• Answer customers via email/WhatsApp; handle warranty, registration, troubleshooting.
• Join a customer-focused team that runs product trials and community events.
• Own CRM and improve service SOPs, making visible impact!

• Balas pertanyaan e-mel dan WhatsApp; urus waranti, pendaftaran, teknikal, selesaikan kes penghantaran/pulangan dan kemas kini CRM.
• Sokong acara komuniti dan sesi percubaan produk.
• Pendedahan CRM, logistik dan acara produk; kembangkan kemahiran!

Customer Service

Microsoft Excel

Google Sheets

Bahasa Language

English Language

Mandarin Chinese

Writing




-Respond to customer inquiries via email, and WhatsApp in a timely, friendly, and professional manner


-Manage post-purchase support including warranty, product registration, and technical troubleshooting


-Liaise with logistics partners to resolve shipping or product return/exchange cases


-Maintain CRM records and help optimize customer service SOPs


-Support community events and product trial sessions (occasional weekend duties may apply)



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