Comprehensive coverage for your health and safety. 

Insurance

Medical & Dental Claims

Financial perks to supplement your income.

Allowances & Earned Wage Access (EWA)

Staff Discount

Team Building

Training & Development

Qra Sdn Bhd

About Qra
Qra (pronounced Q-ra) is a modern neighbourhood grocer, thoughtfully designed to bring communities closer through quality food, curated selections, and personalised experiences — all delivered with a genuine Qra touch.

ABOUT US

<h3>Our Mission</h3>
Curating quality food and experiences for our customers, every day.
<h3>Our Brand Promise</h3>
Quality You Deserve We offer only what meets our own standards — if it’s not good enough for us, it’s not good enough for you.
Exceptional Service, Every Visit More than just a grocery run — every visit greets you with great food, warm smiles, and a reason to stay a little longer.
Curated Just For You We don’t just select; we put in the work to bring you the best.
<h3>Our Core Values: CILOW</h3>
Customers First Be genuine. Hear them, help them. Deliver consistent service, every time.
Innovate Challenge norms. Always improve. Innovate to elevate.
Love It (What You Do) Learn quick. Adapt quicker. Be purpose-driven.
Own It (Your Role) Take charge. Never settle. Own the outcome.
Win As One One team. One mission. Go further together.

OUR MISSION, BRAND PROMISE & CORE VALUES

About Qra (pronounced Q-ra) - is a modern, start-up, neighbourhood grocer; thoughtfully designed to bring communities closer through quality food, curated selections, and personalised experiences; all with a genuine Qra touch. 
As a Qra Store Manager, you will be responsible for overseeing the day-to-day operations of a store, ensuring exceptional customer service, maintaining proper inventory levels, motivating the team members, upholding the company culture, and driving sales, all while fostering a positive and fun work environment, which is a key aspect of the Qra Brand.&nbsp;
This role is ideal for someone with experience in managing and leading a grocery store. This person should also demonstrate a clear sense of customer centricity and knowledge of F&amp;B operations and trends. Asides being an excellent communicator, we will also be looking for leadership and interpersonal skills.&nbsp;
Key Responsibilities: 
Leadership and Team Management: 
<ul>
<li>&nbsp;Hiring, training, and developing high-performing team members.&nbsp;</li>
<li>&nbsp;Providing ongoing feedback and coaching to team members.&nbsp;</li>
<li>&nbsp;Creating a positive and engaging work environment that aligns with Qra’s Core Values.&nbsp;</li>
<li>&nbsp;Scheduling and assigning tasks to team members.&nbsp;</li>
<li>&nbsp;Able to manage multiple priorities and meet deadlines.&nbsp;&nbsp;</li>
</ul>
Customer Service:
<ul>
<li>&nbsp;Upholding Qra’s Brand Promise to our customers.&nbsp;</li>
<li>&nbsp;Ensuring all customers receive friendly and helpful service.&nbsp;</li>
<li>&nbsp;Addressing customer concerns and complaints promptly.&nbsp;</li>
<li>&nbsp;Promoting new products and specials to customers.&nbsp;</li>
</ul>
Operations and Inventory Management: 
<ul>
<li>&nbsp;Maintaining accurate inventory levels by ordering products and managing stock rotations.</li>
<li>&nbsp;Overseeing the receiving and stocking of merchandise.&nbsp;</li>
<li>&nbsp;Monitoring sales trends and adjusting inventory accordingly.&nbsp;</li>
</ul>
Store Maintenance and Visual Merchandising: 
<ul>
<li>&nbsp;Maintaining a clean and organized store environment.&nbsp;</li>
<li>&nbsp;Implementing attractive product displays and signage.&nbsp;</li>
<li>&nbsp;Ensuring compliance with Government, health and safety regulations.&nbsp;</li>
</ul>
Financial Performance: 
<ul>
<li>&nbsp;Tracking sales performance and identifying opportunities to increase revenue.&nbsp;</li>
<li>&nbsp;Managing labor costs and optimizing operational efficiency.&nbsp;</li>
<li>&nbsp;Analyzing financial reports to make informed decisions.&nbsp;</li>
</ul>

This job is being a Store Manager at Qra, a friendly neighborhood grocer. You might like this job because you’ll lead a team, ensure customers are happy, and create a fun work environment—all while handling stock and boosting sales!

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About Qra (pronounced Q-ra) - is a modern, start-up, neighbourhood grocer; thoughtfully designed to bring communities closer through quality food, curated selections, and personalised experiences; all with a genuine Qra touch. 
As a Qra Store Manager, you will be responsible for overseeing the day-to-day operations of a store, ensuring exceptional customer service, maintaining proper inventory levels, motivating the team members, upholding the company culture, and driving sales, all while fos...

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