RANGKAIAN HOTEL SERI MALAYSIA

Rangkaian Hotel Seri Malaysia is Malaysia’s premier homegrown hotel chain, dedicated to delivering warm hospitality and authentic Malaysian experiences across the nation. Established with the vision of making quality accommodations accessible to travelers, we offer a network of strategically located hotels that blend comfort, affordability, and local charm.
With a presence in key destinations—ranging from vibrant city centers to scenic tourist hotspots—Hotel Seri Malaysia caters to both leisure and business travelers. Our hotels are designed to reflect the unique cultural identity of each location while providing modern amenities, ensuring a seamless and memorable stay for every guest.
At the heart of our brand lies a commitment to Malaysian hospitality—rooted in warmth, friendliness, and genuine service. From thoughtfully designed rooms and well-equipped event spaces to authentic local cuisine at our in-house restaurants, every aspect of our hotels embodies the spirit of Malaysia.
As a trusted name in the hospitality industry, Rangkaian Hotel Seri Malaysia continuously evolves to meet the needs of today’s travelers while staying true to our mission: to be the preferred Malaysian hotel chain that offers exceptional comfort, value, and cultural experiences.
Discover Malaysia with us, where every stay feels like home.

About Us

At Rangkaian Hotel Seri Malaysia, we cultivate a people-first culture centered on warmth, teamwork, and professional growth. Our employees are the heart of our hospitality, and we empower them to thrive in a dynamic, inclusive, and rewarding environment.
We uphold key values: hospitality with heart, where every guest feels at home; teamwork and respect, fostering collaboration and diversity; continuous learning, offering training and career advancement opportunities; integrity and accountability, ensuring professionalism in all we do; and a passion for Malaysian culture, reflecting local traditions in our hospitality.
We believe in nurturing talent through structured career development, mentorship, and leadership pathways. Our engaging workplace promotes work-life balance, team-building activities, and employee recognition programs, ensuring a supportive and fulfilling experience.
As Malaysia’s leading homegrown hotel chain, we take pride in delivering genuine service while providing a positive, growth-oriented work environment. Join us and be part of a team that embodies the true essence of Malaysian hospitality!

Rangkaian Culture

<ol>
<li>Manage and coordinate room bookings, including the preparation of quotations, offer letters, and invoices related to customer reservations.</li>
<li>Act as a liaison between customers and the sales team by providing prompt feedback to inquiries, complaints, or customer needs.&nbsp;</li>
<li>Prepare daily, weekly, and monthly sales reports for the Sales Manager’s reference.</li>
<li>Maintain and update customer information in OTA/CRM systems regularly.</li>
<li>Support the sales team in implementing promotions, marketing activities, and preparation of sales materials&nbsp;</li>
<li>Assist in coordinating site visits and managing group bookings effectively.&nbsp;</li>
<li>Carry out administrative duties such as file management, letter preparation, and handling of sales-related forms&nbsp;</li>
<li>Ensure compliance with sales SOPs and contribute to process improvements for better operational efficiency.&nbsp;</li>
</ol>

This job is for a Sales Coordinator who organizes room bookings and assists the sales team. You might like this job because you get to connect with customers, help with promotions, and keep everything running smoothly!

Interpersonal Communications

Bahasa Language

English Language

Microsoft Office

Multitasking

Proactivity

Systematic Layout Planning

Customer Data Management

Customer Support

Customer Inquiries




-Manage and coordinate room bookings, including the preparation of quotations, offer letters, and invoices related to customer reservations.


-Act as a liaison between customers and the sales team by providing prompt feedback to inquiries, complaints, or customer needs. 


-Prepare daily, weekly, and monthly sales reports for the Sales Manager’s reference.


-Maintain and update customer information in OTA/CRM systems regularly.


-Support the sales team in implementing promotio...

Sales Coordinator

RANGKAIAN HOTEL SERI MALAYSIA