Hungry at work? Coffee, tea and snacks are free for employees. 

Free Drinks and Snacks

When you come to work, parking is free! For work outside of office, we will cover your parking expenses!

Parking and Travel Covered

We provide leave based on length of employment. The longer you stay, the longer the leave!

Annual & Medical Leave

We provide space for relaxation and recharge so that employees can get back to work feeling fresh!

Recharge Space 

We provide salary increments or bonus and incentives based on employee performance

Attractive Bonus & Incentives

We have a flexible office with work from home and work from office arrangements 

Work From Home Flexibility

Nora Ana Enterprise

Nora Ana Jewelry is run by a small team of ladies who love beauty, art, music, travel and nature. Founded in Kuala Lumpur in 2023, the brand was born out of an enduring love for creative and free-spirited jewelry.&nbsp;
We draw inspiration from art, ancient wisdom, nature, astrology, and our own unique experiences to drive an imagery of the brand philosophy.
Based in Shah Alam, we showcase and sell the products online through e-commerce platforms and at pop-up stores. Our mission is to promote the brand and share the unique designs with those who love free-spirited jewelry designs.

Fashion jewelry in a digital marketing world

At Nora Ana Jewelry, we are all digital-savvy, business-oriented, and fashion-enthusiasts.&nbsp;
We are open to fresh-graduates who can perform assigned tasks independently, and in a timely manner, as well as able to work in a team.&nbsp;
We have a flexible and friendly working environment, and offer learning opportunities across digital marketing, e-commerce, and business operations.
Candidates are expected to be able to converse and write well in English and Bahasa. They must be friendly, and comfortable in dealing with customers and professional associates.

Build your future with a growing fashion jewelry company

&nbsp;&nbsp;
As a Sales and Marketing Admin Coordinator, you will be fully accountable for the sales performance and growth of the brand under your care across online platforms (website, IG, FB, TikTok, Shopee). You must demonstrate strong analytical skills and be proficient in Excel, Word and Canva. This is a hands-on role where you will manage online and on-site stores, run campaigns, and drive revenue from day one.
Sales &amp; Marketing Admin Coordinator
1) Customer enquiries - via email, live chat, social media, and marketplaces (Website, IG, Shopee, TikTok).&nbsp;
2) Handle Sales Across Platforms – manage the full procurement process including sales and purchase orders, supplier coordination, and delivery follow-ups.
3) Manage order-related issues - including refunds, returns, and delivery tracking.&nbsp;
4) Service recovery – providing service recovery by liaising with e-commerce team to resolve delivery issues or escalations.&nbsp;
5) Online Customer Service - monitor and respond to customer reviews and ratings.&nbsp;
6) Master Product File Management – Manage and update master product file, including pricing, visuals, and descriptions
7) Stock coordination – Monitor inventory levels and coordinate with internal teams on stock availability
8) Maintain product updates and promotions - monitor product updates and promotions across all e-commerce platforms
9) Generate Sales Reports - and analyze merchandising reports to track daily, weekly, and monthly sales performance.
10) Campaign Execution Support – Support the implementation of platform campaigns, flash sales, and bundle offers.
11) Data Tracking Support – Monitor daily sales, traffic, conversions, and affiliate performance&nbsp;
12) Performance Growth – Support strategies to increase GMV, ROAS, sales conversions, and affiliate ROI.
13) Identify and Handle Customer Service Issues - identify and escalate recurring issues or customer pain points.&nbsp;
14) Event organizing and promotions- Support in planning, promoting and organizing marketing and sales events
15) Booth management – promote, decorate, organize and set up pop up booths, and stand in to manage sales and marketing at booths when necessary
16) Maintain asset folders – organize, update and maintain photos, videos, designs, logos, etc..
17) Posting on platforms – support in posting and update company social media platforms (Facebook, Instagram, TikTok, website, Shopee).
18) Assist in content creation – captions, post scheduling, and basic design.
19) Track social media engagement – track social media and e-commerce platform metrics and report performance to the marketing team.
20) Equipment &amp; Display Organization – track the inventory of and organize the printing of sales and marketing materials and equipment required for events
21) Ad hoc duties - Any other ad hoc project/ administrative works as assigned by the management.&nbsp;
22) Brand awareness – Understand the brand and communicate it with customers, affiliates and on social media, as well as e-commerce platforms

This job is for a Sales and Marketing Admin Coordinator who drives brand growth online. You might like this job because you&#x27;ll manage sales, handle customer inquiries, run campaigns, and utilize creativity with tools like Canva!

E-Commerce Marketing

E-commerce Strategy

Canva (Software)

Photography

Content Creation

Microsoft Office

Website Management

E-Commerce Trends

E-Commerce Sales

Instagram Growth

  
As a Sales and Marketing Admin Coordinator, you will be fully accountable for the sales performance and growth of the brand under your care across online platforms (website, IG, FB, TikTok, Shopee). You must demonstrate strong analytical skills and be proficient in Excel, Word and Canva. This is a hands-on role where you will manage online and on-site stores, run campaigns, and drive revenue from day one.
Sales and Marketing Admin Coordinator
1) Customer enquiries - via email, live chat, s...

Sales and Marketing Admin Coordinator,

Nora Ana Enterprise

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Nora Ana Enterprise