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Resorts World Genting

With about 10,500 rooms across seven distinct hotels, Resorts World Genting (“RWG”) is Malaysia’s premier integrated resort destination. The resort also features wide-ranging leisure and entertainment facilities, including gaming, theme park and amusement attractions, dining and retail outlets, as well as international shows and business convention facilities. Nestled amidst the mid-hills, Resorts World Awana complements this extensive premium experience with its natural greenery, mountainous golf course, trekking trails, and proximity to key attractions. Moreover, Genting Highlands Premium Outlets (a joint venture between Genting Plantations Berhad and Simon Property Group), further enriches RWG’s diverse offerings, solidifying its status as a leading leisure and entertainment hub in the region.
Genting Malaysia is principally involved in the leisure and hospitality business covering theme parks, gaming, hotels, seaside resorts and entertainment for over 50 years.&nbsp;
Genting Malaysia also owns and operates two beautiful seaside properties, namely Resorts World Kijal in Terengganu and Resorts World Langkawi on Langkawi Island.
Source: <a href="https://www.gentingmalaysia.com/corporate_profile/" target="_self">gentingmalaysia.com</a>

Who We Are

To be the leading integrated resort operator in the world.
<ul>
<li>We are committed towards providing the most delightful and memorable experiences to our customers.&nbsp;</li>
<li>We aim to generate sustainable growth and profits, and to consistently enhance our stakeholders’ value.&nbsp;</li>
</ul>
Source: <a href="https://www.gentingmalaysia.com/corporate_profile/" target="_self">gentingmalaysia.com</a>

Our Values

<h2>Job Summary</h2> The Manager, Event &amp; Sales is a key commercial driver for Resorts World Awana, responsible for maximizing event-led revenue and positioning the resort as a preferred destination for corporate, leisure, and signature events. This role owns the end-to-end sales cycle and event delivery, aggressively driving conversion, yield optimization, and repeat business while ensuring events are executed to Resorts World Awana’s service and brand standards. The position plays a strategic role in translating destination assets into measurable revenue growth and value per square foot. <h2>Key Responsibilities</h2> <h3>Sales Ownership &amp; Revenue Growth</h3> <ul> <li> Own and drive event-related revenue for Resorts World Awana, with clear accountability for achieving and exceeding assigned sales targets. </li> <li> Proactively source, pursue, and convert new business opportunities across corporate, MICE, leisure, and destination-led events. </li> <li> Develop high-yield event packages by leveraging resort assets including accommodation, F&amp;B venues, outdoor spaces, and experiential offerings. </li> <li> Manage the full sales funnel from lead generation, proposal development, negotiation, contracting, and closing. </li> <li> Identify upselling and cross-selling opportunities to maximize total event value and revenue per booking. </li> </ul> <h3>Destination Positioning &amp; Business Development</h3> <ul> <li> Position Resorts World Awana as a compelling destination resort for events through strategic client engagement and tailored solutions. </li> <li> Build and maintain strong relationships with corporate clients, event agencies, travel partners, and key industry stakeholders. </li> <li> Actively identify emerging market segments, seasonal opportunities, and signature event concepts that drive demand and occupancy. </li> <li> Support broader commercial strategies that enhance the resort’s market positioning and long-term asset value. </li> </ul> <h3>Event Planning &amp; Execution Excellence</h3> <ul> <li> Lead the end-to-end planning, coordination, and execution of events, ensuring alignment between client expectations, operational feasibility, and commercial outcomes. </li> <li> Coordinate cross-functionally with operations, F&amp;B, marketing, finance, and technical teams to ensure seamless delivery. </li> <li> Oversee event budgets, timelines, contracts, and on-site execution to ensure cost control and margin optimization. </li> <li> Manage on-ground execution to ensure service excellence, guest satisfaction, and brand consistency. </li> </ul> <h3>Client Experience &amp; Retention</h3> <ul> <li> Serve as the primary point of contact for clients, providing consultative, solutions-driven engagement. </li> <li> Translate client objectives into customized event experiences that deliver strong commercial returns and memorable destination experiences. </li> <li> Conduct post-event reviews to capture insights, drive repeat business, and strengthen long-term client relationships. </li> </ul> <h3>Performance Tracking &amp; Leadership</h3> <ul> <li> Track, analyze, and report sales performance, conversion rates, event profitability, and pipeline health. </li> <li> Provide commercial insights and recommendations to management on market trends, demand patterns, and revenue optimization opportunities. </li> <li> Guide and support junior team members or event coordinators to ensure consistent sales discipline and execution standards. <h2>Qualifications &amp; Requirements</h2> <ul> <li> Bachelor’s Degree in Hospitality Management, Events Management, Business, Marketing, or a related discipline. </li> <li> Minimum 5 years of experience in event sales, MICE, hospitality sales, or destination resort operations, with proven revenue responsibility. </li> <li> Demonstrated track record in aggressive sales growth, deal closing, and revenue achievement. </li> <li> Strong understanding of destination resort dynamics, MICE business, and experiential event offerings. </li> <li> Excellent negotiation, presentation, and stakeholder management skills. </li> <li> Highly commercial mindset with strong analytical and pipeline management capabilities. </li> <li> Ability to thrive in a fast-paced, target-driven environment and work flexible hours as required by business demands. </li> <li> Proficiency in MS Office and CRM / sales tracking systems is preferred. </li> </ul> </li> </ul> Job Segment: Event Planning, Marketing Manager, CRM, Manager, Hospitality, Marketing, Technology, Management

This job is for a Manager of Events &amp; Sales at Resorts World Awana. You might like this job because you will drive exciting events, boost revenue, and create amazing experiences, all while working in a beautiful resort setting!

Job Summary The Manager, Event and Sales is a key commercial driver for Resorts World Awana, responsible for maximizing event-led revenue and positioning the resort as a preferred destination for corporate, leisure, and signature events. This role owns the end-to-end sales cycle and event delivery, aggressively driving conversion, yield optimization, and repeat business while ensuring events are executed to Resorts World Awana’s service and brand standards. The position plays a strategic role...

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