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This job is an IT Support Specialist focusing on accounting software in Ipoh or Taiping. You might like this job because you’ll help businesses run smoothly, learn continuously, and be part of a top-rated software team that values your skills!
Job Description
About SL Software Solutions Sdn Bhd
As a multi-award-winning leader in business software solutions, SL Software Solutions Sdn Bhd empowers businesses across retail, manufacturing, trading, hospitality, and more with cutting-edge technology. Recognized as the #1 AutoCount Dealer in Perak since 2017 and a national Top 10 Dealer since 2019, we’re proud to hold the 2022 Golden Eagle Award for excellence. Join a team dedicated to driving client success through innovative accounting, POS, and payroll software solutions.
Why Join Us?
- Industry Leader: Work with Malaysia’s top-rated software solutions provider.
- Growth Opportunities: Continuous training and career development.
- Impactful Role: Be the backbone of seamless tech operations for diverse businesses.
Your Role & Responsibilities
As an IT Support Specialist, you’ll ensure smooth software operations for clients and internal teams by:
- Delivering technical support via phone, email, chat, and in-person for accounting, POS, and payroll software.
- Diagnosing and resolving software issues promptly to minimize downtime.
- Installing, configuring, and maintaining software across desktops, servers, and networks.
- Troubleshooting basic network connectivity and performance challenges.
- Collaborating on IT projects to enhance system efficiency and user experience.
- Documenting technical processes and training staff/clients on software best practices.
Job Requirements
What We’re Looking For
- Education: High school/diploma required; diploma/degree in IT, Computer Science, or Accounting (a plus).
- Experience: 1+ years in IT support/help desk roles. Accounting software exposure (e.g., AutoCount) preferred but not mandatory.
- Technical Skills: Proficiency in hardware/software setup, remote desktop tools, and basic network troubleshooting.
- Soft Skills: Stellar problem-solving, clear communication, meticulous attention to detail, and teamwork.
Skills
Company Benefits
Join a Winning Team
As an award-winning software solutions provider, SL Software Solutions is dedicated to delivering top-tier products and services to our clients.
A Thriving Work Environment
Driven by innovation and a passion for problem-solving, we foster a supportive culture where every voice empowers our success
Growth Opportunities
At SL Software Solutions, we prioritize your career. We promote from within because your professional growth is as vital as your contributions.
Work-Life Balance
We prioritize well-being through flexible working conditions that support a true work-life balance.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Entry Level
