Be part of a company that challenges traditional recruitment and event models with AI-driven solutions and forward-thinking strategies.

Innovative Work Culture

Gain exposure to conferences, thought leaders, and industry disruptors, while sharpening your skills in strategy, and market intelligence.

Career Growth & Learning

Your contributions directly shape businesses and industries by connecting leaders, ideas, and innovations.

Impactful Work

Competitive salary and performance-based incentives that reward impact over volume.

Rewarding Compensation

Build strong relationships with C-level leaders, global brands, and industry change-makers at TalentCap’s world-class events.

Networking Opportunities

TalentCap Sdn Bhd 

At TalentCap, we are not just another recruitment agency — we are the future of talent acquisition. We believe hiring should no longer be a game of chance but a data-driven, strategic science.
Our AI-powered talent engine automates over 80% of sourcing, screening, and matching, enabling our team to focus on what truly matters: strategic advising, talent architecture, and building legacies for our clients.

Who We Are

At TalentCap, we specialize in curating thought leadership and facilitating meaningful conversations across industries. We achieve this through:
<ol>
<li>World-Class Conferences &amp; Events - We design and organize some of the world’s most important events that explore business strategies, innovations, and future technologies. &nbsp;</li>
<li>Industry Commentary &amp; Insights - As commentators and content curators, we bring together the region’s biggest brands, disruptors, influencers, and decision-makers to exchange ideas and challenge conventional thinking. &nbsp;</li>
<li>Strategic Platforms for Change - Through our events and channels, we create ecosystems where dialogue sparks innovation and collaboration drives transformation.</li>
</ol>

Connecting ideas. Inspiring innovation. Driving change.

<ul>
<li>Respond to customer inquiries via phone, email, and chat promptly and professionally. &nbsp;</li>
<li>Resolve customer complaints and issues effectively while maintaining a positive attitude. &nbsp;</li>
<li>Maintain accurate records of customer interactions, transactions, and feedback. &nbsp;</li>
<li>Collaborate with internal teams to address and resolve customer concerns. &nbsp;</li>
<li>Provide product or service information to customers as needed. &nbsp;</li>
<li>Suggest improvements to processes to enhance the customer experience. &nbsp;</li>
<li>Meet or exceed service level and quality targets.</li>
</ul>

This job is for a Customer Service Executive in Penang. You might like this job because you’ll help people solve their problems, keep them happy, and work with a team to make things better. Great communication skills are key!