Customer Service Executive

ashley-avatar-image

AI-generated summary

beta

This job is all about helping customers and supporting sales. You might like this job because you’ll work with different teams to ensure orders are correct and delivered on time, making an impact on the company's success!

Undisclosed

Sunway, Selangor

Job Description

 

Job Responsibilities:

  • Assist in daily sales operation and sales support documentation including invoices, delivery order, collection, etc.
  • Handling orders via phone, email or mail, and ensuring they include the correct prices, discounts and product numbers.
  • Inputting orders, ensuring they are processed according to customer requirements and all orders are accurate and delivered on time.
  • Collaborating with other departments to ensure sales, marketing, queries and deliveries are handled efficiently.
  • To monitor stock status and prepare purchase order for all stocks.
  • Liaising with inside sales, purchaser and logistic team on the inventories and delivery status.
  • Maintaining an efficient work environment while contributing to the overall success of the organization.
  • Maintain a high level of cooperation and teamwork with outdoor sales staff.
  • To coordinate with colleagues to enable smooth operation and instil team spirit to enhance productivity with minimum supervision.
  • Any other duties assigned from time to time by the immediate superior/Management.

Job Requirements:

  • Diploma /Bachelor’s degree in Business Administration or equivalent.
  • 2-3 years in marketing or related field. Fresh graduates are encouraged to apply.
  • Proficiency in JD Edwards system is an added advantage.
  • Pleasant personality with good interpersonal and communication skills.
  • Proficient in English, Bahasa Melayu.                                                       
  • Conversant in Microsoft software package.

Job Requirements

Job Requirements:

  • Diploma /Bachelor’s degree in Business Administration or equivalent.
  • 2-3 years in marketing or related field. Fresh graduates are encouraged to apply.
  • Proficiency in JD Edwards system is an added advantage.
  • Pleasant personality with good interpersonal and communication skills.
  • Proficient in English, Bahasa Melayu.                                                       
  • Conversant in Microsoft software package.

Skills

Customer Service
Greeting Customers
Customer Relationship Management
Customer Inquiries
Customer Support
Customer Service Desk
Customer Engagement

Additional Info

Company Activity

Last active - few hours ago

Career Level

Senior Executive

Job Specialisation


Company Profile

IMCD Malaysia Speciality Chemicals Sdn Bhd-logo-image

IMCD Malaysia Speciality Chemicals Sdn Bhd