Happy Birthday!  Enjoy your special day off on your birthday month, you deserve it!

Birthday Leave

Off an-hour early on every second Fridays to conclude the workweek a bid earlier and enjoy the weekend!

Second Fridays

Confirmed staffs are entitled to medical benefits (reimbursement for medical expenses) capped at a certain amount/year. 

Medical Claims

Whether you're enhancing your current skill set, learning new techs, or developing leadership abilities, our training are designed to empower you. 

Training Courses

The office is conveniently located and has easy access via LRT and MRT public transportation.

Easily Accessible 

We find ways to reward staffs, such as recognition, professional development, flexible work options, free lunches, team outings and retreats. 

Reward and Perks

Linc Shared Services

<p>Our shared services team is dedicated to streamlining operations and providing high-quality support across multiple functions. We specialize in delivering cost-effective, efficient, and scalable solutions to optimize business performance, enhance collaboration, and ensure seamless service delivery across the organization. </p>
<p>Our key services include:</p>
<ul>
<li>Finance &amp; Accounting</li>
<li>Human Resources</li>
<li>Customer Service/Support</li>
</ul>
<p>We are looking for individuals with strong problem-solving skills, a collaborative spirit, and a desire to make an impact across multiple business functions. </p>

What We Do

<p>Our team comprises of accountants and finance experts who have previously worked for the Big 4 firms, business analysts and sales professionals also have prior international working experience and exposure with other MNCs as well as business experience in many developed countries. We consistently provide training to our staff members to ensure that they are updated with the latest development in international finance and economics, and social movements, IT advancement, current media trends and other evolutionary progress that might change the way the world lives.&nbsp;</p>

Our Team

<h2><strong>We welcome FRESH GRADS to join us for a journey of hands-on training and a clear, fast-track path to promotion.</strong></h2>
<p><strong>We empower women to lead! We are looking for a motivated female fresh grad to join our team and grow with us.</strong></p>
<h2><strong>1. Customer Enquiry Management</strong></h2>
<ul>
<li>Respond promptly and professionally to customer enquiries via WhatsApp, Instagram, email, and other platforms.</li>
<li>Provide accurate product information, pricing, availability, and appointment support.</li>
<li>Understand customer needs and direct them to the correct department when needed.</li>
<li>Maintain a consistent brand tone and high service level.</li>
</ul>
<h2><strong>2. Reporting &amp; Data Tracking</strong></h2>
<ul>
<li>Compile and prepare monthly customer service performance reports.</li>
<li>Track response time, enquiry type, conversion rate, and customer feedback.</li>
<li>Highlight customer insights, common issues, and areas for improvement.</li>
<li>Maintain organized records of customer interactions.</li>
</ul>
<h2><strong>3. Customer Experience Support</strong></h2>
<ul>
<li>Ensure customer inquiries are followed up promptly until resolved.</li>
<li>Identify frequently asked questions and suggest improvements to enhance service efficiency.</li>
<li>Support after-sales communication, warranty checks, and service updates.</li>
</ul>
<h2><strong>4. Internal Coordination</strong></h2>
<ul>
<li>Work closely with sales, operations, and management to ensure accurate information flow.</li>
<li>Flag urgent issues or customer complaints to relevant teams.</li>
<li>Support marketing with insights from customer conversations.</li>
</ul>

This job is for a Customer Support Executive where you&#x27;ll help customers with their inquiries via messaging and emails. You might like this job because it offers hands-on training and a chance to grow quickly, especially if you&#x27;re a motivated female fresh grad!

Customer Service

We welcome FRESH GRADS to join us for a journey of hands-on training and a clear, fast-track path to promotion.
We empower women to lead! We are looking for a motivated female fresh grad to join our team and grow with us.
1. Customer Enquiry Management



-Respond promptly and professionally to customer enquiries via WhatsApp, Instagram, email, and other platforms.


-Provide accurate product information, pricing, availability, and appointment support.


-Understand customer needs and d...

Customer Support Executive

Linc Shared Services

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Company Profile

Linc Shared Services