Job Description

As a Teammate, you must:

• Provide customer satisfaction and experience
• Meet and exceed client mandated KPI's (Key Performance Indicators)
• Be aware of TaskUs policies and keep things confidential
• Provide feedback to management concerning possible problems or areas of improvement
• Participate in training to improve work performance

Job Requirements

So, do you have what it takes to become a teammate? We’re looking for someone who: 

• Is willing to work on shifting schedules
• Is willing to work on-site at Bangsar South
• Has call experience (a plus but not required)
• Fresh graduate is very much encouraged to apply
• Has strong verbal, written & comprehension skills in Cantonese and English as Teammates are required to support Hong Kong Market.
• Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
• Meets the typing requirement (30WPM for Voice)
• Has critical thinking skills with a focus on issue resolution and customer satisfaction
• Can multitask and has high attention to details
• Is self-motivated, can work independently, and contribute to cross-functional and global teams
• Is flexible and can quickly adjust to frequent process and information changes 

Skills