Unity Sphere Sdn Bhd

<p>&nbsp;</p>
<h2><strong>Key Responsibilities</strong></h2>
<ul>
<li>Provide real-time support via live chat for payment, deposit, and top-up inquiries.</li>
<li>Provide professional product information and after-sales support.</li>
<li>Record and follow up on customer feedback or complaints promptly.</li>
<li>Coordinate with internal departments (Sales, Technical, Finance) to resolve customer issues.</li>
<li>Maintain accurate customer information and communication records.</li>
<li>Support the supervisor with other customer service-related duties as assigned.</li>
<li>Suggest improvements to streamline processes and enhance customer satisfaction.<br><br><br></li>
</ul>

This job is all about helping customers through live chat! You might like this job because you get to solve their payment issues, share product info, and make their experience better while working closely with different teams.

Customer Service

Customer Support

Data Analysis

Microsoft Excel

Customer Relationship Management

Customer Engagement

Customer Communications Management

 
Key Responsibilities



-Provide real-time support via live chat for payment, deposit, and top-up inquiries.


-Provide professional product information and after-sales support.


-Record and follow up on customer feedback or complaints promptly.


-Coordinate with internal departments (Sales, Technical, Finance) to resolve customer issues.


-Maintain accurate customer information and communication records.


-Support the supervisor with other customer service-related duties as...

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Company Profile

Unity Sphere Sdn Bhd