Getting a new personal laptop? We have it covered!

Personal Laptop

Your wellbeing is our concern! We are there whenever you need a hand.

Medical Cover

We help you with your on-premise carpark allowance and any work related travels!

Parking Expenses

You will be entitled to a lot more company perks!

Incentives

Never stop learning! Training and coaching is our core and flows in our team's bloody veins.

Self Development

Your pantry is always fully equipped with snacks and beverages! We promote healthy living, but we all do want that caffeine & fizz once in a while!

Fully stocked Pantry!

vimigo

<div>📌 Top 10 finalist of Create Alibaba Cloud Startup Contest 2019</div><div>📌 AWS Cloud Partner</div><div>📌 Featured in major media like Astro, Sinchew, The Star, Chinapress, Top10CEO&nbsp;</div><div>📌More than 500 SMEs using our solution, including The Alley, Segi Fresh, Koong Woh Tong, 50 Grams, LB Auto</div><div><br>With 35 years of total experiences, we set to provide solutions that are meaningful to local entrepreneurs: flexible, robust, and efficient. And we knew back then, we had to first create a place that was designed to foster that greatness; and we want YOU to be with our team and empower yourself to put your best work into the hands of hundreds of people, with very little in your way.</div><div>&nbsp;</div><div>Our vision is to create a bridge for good employee to find good employer and good employer to find good employee. And our mission here is to empower entrepreneurs to succeed in a competitive marketplace, through cost-effective innovations to society, that contributes towards a highly effective nation.</div>

Company Overview

<div><strong>#NeverLeaveYourTeamBehind #NoNeckties #NoHighHeels<br></strong><br></div><div><strong>We are a company who strives for ambitious Vision, Missions and Goals. &nbsp;</strong></div><div>We welcome someone who is a cultural fit, able to adapt to our core beliefs, attitudes, and behaviours that make up to our team. Collaborative work is highly valued and we believe it makes a stronger culture fit for each of us!&nbsp;</div><div><br></div><div>We aspire to make a difference to our clients by providing them a solution to thrive their business in the marketplace. We take pride in that the solutions we propose.</div><div><br></div><div>For those who are hungry for improvements, your performance will be progressively reviewed. With a positive team environment, we also strive to invest time and resources for career growth. Your hard work will not be shortchanged.&nbsp;</div><div><br></div><div>By doing a great work means you have a great team to be proud of. This is why we take an Inside-Out approach at the center of our business model and practices. Working in a team enable us to learn from one another’s mistakes, gain insight from different perspectives, and learn new concepts from more experienced colleagues and ascertain more effective approaches and solutions.</div><div><br><br></div><div>“Above all, we want to create something we’re proud of with <strong>YOU</strong>; <strong>TOGETHER</strong>.”&nbsp;</div><div>– Phillip Choong, CTO &amp; Director of vimigo</div><div><br><br></div>

Why Join Us?

<p>&nbsp;</p>
<ul>
<li>Customer Assistance: Provide prompt and professional technical support to clients via phone, email, and live chat, addressing inquiries and resolving issues related to the vimigo platform.</li>
<li>Product Training: Conduct comprehensive training sessions for clients to ensure effective utilization of vimigo's features and functionalities.</li>
<li>Issue Resolution: Diagnose and troubleshoot technical problems, guiding clients through step-by-step solutions or escalating to the development team when necessary.</li>
<li>Feedback Collection: Gather client feedback and communicate insights to the product development team for continuous improvement.</li>
<li>Documentation: Maintain accurate records of client interactions, issues, and resolutions in our CRM system.</li>
<li>Resource Development: Create and update user guides, FAQs, and other support materials to enhance the client experience.<br>&nbsp;</li>
</ul>

This job is all about helping people with tech! You’ll support clients using the vimigo platform, train them on its features, troubleshoot issues, and gather feedback to improve the product. You might like this job because you enjoy solving problems and helping others succeed!

Information Technology

Software Systems

Customer Data Management

Customer Service Desk

Customer Support

Information Technology Consulting

 



-Customer Assistance: Provide prompt and professional technical support to clients via phone, email, and live chat, addressing inquiries and resolving issues related to the vimigo platform.


-Product Training: Conduct comprehensive training sessions for clients to ensure effective utilization of vimigo's features and functionalities.


-Issue Resolution: Diagnose and troubleshoot technical problems, guiding clients through step-by-step solutions or escalating to the development te...

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Company Profile

vimigo