WMG Marketing Malaysia Sdn Bhd

<ul>
<li>Manage daily customer enquiries and complaints that come in via email and calls, and ensure timely resolution and to maintain good customer service.</li>
<li>Expedite all critical orders with local subcontract vendors.</li>
<li>Assist to manage clients and vendors administratively and operationally.</li>
<li>Assist to manage and oversee projects operationally to ensure full compliance with the SOPs.</li>
<li>Assist to update SOPs, billing instructions and payment instructions.</li>
<li>Assist to work on RFQs from clients.</li>
<li>Assist in the development of both last-mile and traditional businesses.</li>
<li>Assist to prepare invoices.</li>
<li>Any other projects as and when assigned.</li>
</ul>

This job is a mix of project management, customer service, and administration. You might like this job because you get to assist in managing clients and vendors, work on RFQs, and expedite critical orders with vendors.

Customer Service

Project Management

Logistics

Warehouse Management Systems

Warehouse Operations

Vendor Management

Customer Complaint Resolution

Technical Acumen




-Manage daily customer enquiries and complaints that come in via email and calls, and ensure timely resolution and to maintain good customer service.


-Expedite all critical orders with local subcontract vendors.


-Assist to manage clients and vendors administratively and operationally.


-Assist to manage and oversee projects operationally to ensure full compliance with the SOPs.


-Assist to update SOPs, billing instructions and payment instructions.


-Assist to work on RF...

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Company Profile

WMG Marketing Malaysia Sdn Bhd