Job Description

Objective

To ensure seamless, high quality rollout of food products across the region by coordinating cross-functional readiness, supporting frontline execution and driving structured post-launch performance reporting. The role acts as a critical link between product development and in-market execution teams with a strong focus on consistency, operational feasibility and continous improvements.

Position Responsibilities

Part 1 –Primary roles of the job which are measurable and may be used as part of KPIs

 Launch Execution & Readiness

• Coordinate and manage all pre-launch operational readiness activities across markets
• Ensure timely deployment of food launch materials such as recipe cards, cost sheets, marketing assets and team briefings
• Act as the key liaison externally and internally to drive launches

Operational Coordination

• Track market wise execution status and flag readiness risks to direct report
• Support the translation of product intent into operationally viable execution plans
• Help ensure food launches meet intended cost, quality and customer experience standards

Part 2 – Secondary roles which supports the primary roles above

Performance Tracking & Reporting

• Consolidate launch performance data (sales uplift, SOP adherence, operational feedback, customer feedbacks) into structured reports 
• Monitor and document issues encountered, escalate and drive action plans to remediate issues 
• Support post launch review with learnings, insights and suggested process improvements 

Tools, Templates & Best Practices

• Maintain and evolve standardized templates for launch documentation, readiness tracking and performance reporting 
• Help identify and document best practices in food launch execution across the region for future application

Job Requirements

Qualification and Experience

• Bachelor's degree in Food Science, Business, Hospitality or related field
• 2 - 4 years of experience in product launch coordination, QSR, F&B operations or category support roles
• Exposure to food or beverage rollouts at a regional or multi-market level exposure

Skills & Knowledge

• Understanding of food service operations 
• Familiarity with go-to-market processes, launch playbooks and executional checklists
• Ability to manage multiple stakeholders and track timelines diligently 
• Strong working knowledge on Excel, PowerPoint and basic reporting tools 
• Basic understanding of cost of sales, portioning and food preparation standards

a Neccesity, not a Luxury

Skills