Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

About Accenture Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at <a href="http://www.accenture.com/" target="_blank" data-cmp-clickable="" data-cmp-data-layer="{&quot;jobdetail-895c9cdc8d-Job Description-item0&quot;:{&quot;analytics-link-name&quot;:&quot;www.accenture.com&quot;,&quot;analytics-link-type&quot;:&quot;engagement&quot;,&quot;xdm:linkURL&quot;:&quot;http://www.accenture.com/&quot;,&quot;analytics-engagement&quot;:&quot;true&quot;}}" rel="noopener noreferrer">www.accenture.com</a> #LI-GM Job Description: <ul><li>As the first point of contact for&nbsp;International public cloud&nbsp;customers or their request, providing remotely technical support via ITSM platform, hotline, and IM.</li><li>Utilize monitoring tools, log analysis and related platform to deep dive the cloud users’ issues.</li><li>Accurately gather user requirements and identify technical issues, escalate the tickets, and engage specialized or product team until the issue is fully resolved.</li><li>Document problem details clearly and prepare comprehensive escalation materials for issues requiring further investigation.</li><li>Create and maintain knowledge base articles for common solutions, helping to improve the resolution capabilities of the team.</li><li>Proactively and clearly communicate troubleshooting progress to users, managing their expectations effectively.</li></ul>

This job is for an Infrastructure Support Engineer who speaks Mandarin. You might like this job because you get to help international customers solve cloud issues, communicate clearly, and create helpful guides for the team.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with stron...

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