Job Description

 Job Responsibilities:.

 Identify and qualify leads by gathering relevant information during the calls.

 Update the customer database with details of conversations and outcomes to the report.

 Follow up with potential leads through additional calls or whatsapp.

 Track and report on sales activities and results to management.

 Maintain positive relationships with customers by handling questions, complaints, and providing support.

 This is a shift-based role. There are two shifts:

 First shift: 9:00 AM – 3:00 PM (office) + 7:00 PM – 10:00 PM (work from home)

 Second shift: 10:00 AM – 7:00 PM (office)

 Each team member will also be required to work from home either Saturday or Sunday, depending on the

schedule.

Benefits:

 High monthly incentive: If the call converts into a sale, you can earn more than RM1,000 in incentives per month.

 Highly Monthly KPI Bonus

 Health and Wellness Initiatives

 Supportive Work Environment

Job Requirements

Requirements:

 Candidates must possess at least Diploma/Advanced/Higher graduate in any field.

 At least 1 to 2 years of working experience in related field is required to fill in this position.

 Adhere to company policies, procedures, and telemarketing regulations.

 Excellent verbal communication and interpersonal skills.

 Ability to work independently and as part of a team.

 Fluency in Chinese, English, and Malay.

Skills