The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes. 

Comprehensive Benefits Package

The company invests in its employees through training programs, workshops, and skill development initiatives. 

Career Development Opportunities

The company is known for its innovative culture and encourages employees to bring creative ideas to the table. 

Dynamic Work Environment

AirAsia X

Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways.
Source: <a href="https://www.capitala.com/mission_vision.html" target="_self">https://www.capitala.com/mission_vision.html</a>

Who We Are

Our Mission
Connecting People, Transforming Lives
People are at the heart of everything we do.
We exist to connect everyone with everything everywhere. In doing so, we serve the underserved, build communities and transform lives to unite Asean.

Our Vision
Uniting Asean and Beyond
A region rich in culture, diversity &amp; talent, we champion the idea of a region united by our shared heritage and aspirations.

Source: <a href="https://www.capitala.com/mission_vision.html" target="_self">https://www.capitala.com/mission_vision.html</a>

Our Values

Job DescriptionRole OverviewAs an Intern in Ops Excellence (Stays), you will support the team in enhancing operational efficiency and customer satisfaction within the Hotels &amp; SNAP business unit. You will assist with a variety of tasks aimed at optimizing the post-experience journey for customers and contributing to key operational and business improvements. This is an excellent opportunity for a motivated individual who is passionate about operations and the travel industry.SkillsMust-Have:<ul><li>G Suite Proficiency: Good working knowledge of Google Sheets for data management and reporting, and Google Docs for document creation and collaboration.</li><li>Deadline &amp; Task Management: Proficient in organizing and prioritizing tasks to meet deadlines. Able to handle multiple assignments effectively while maintaining quality and efficiency.</li><li>Adaptability: Comfortable with changing priorities in a fast-paced environment. Able to quickly adjust to new processes, tasks, or challenges, ensuring smooth transitions and continued productivity.</li><li>Problem-Solving: Capable of identifying challenges in operational processes and proposing practical solutions.</li><li>Positive Attitude: Maintains a fun and positive attitude, contributing to a collaborative and enjoyable work environment.</li><li>Communication Skills: Strong verbal and written communication skills for effectively interacting with guests, suppliers, and internal teams, ensuring clear and positive exchanges.</li></ul>Nice To Have<ul><li>Detail Orientation: Exhibits thoughtfulness and precision in task execution, ensuring high-quality deliverables.</li><li>Multitasking &amp; Stress Management: Able to handle multiple tasks simultaneously while staying composed under pressure.</li><li>Team Player: Enjoys collaborating with others, fostering a supportive and cooperative team dynamic.</li></ul>Qualifications &amp; Experience<ul><li>Currently pursuing a degree or equivalent qualification.</li><li>Available for a minimum internship commitment of at least 6 months.</li><li>Willing to be based at Redstation (KL Sentral).</li></ul> We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

This job is an internship in Ops Excellence, focusing on improving guest experiences in hotels. You might like this job because it offers hands-on opportunities in the travel industry and lets you make a real impact on customer satisfaction!


 
Job DescriptionRole OverviewAs an Intern in Ops Excellence (Stays), you will support the team in enhancing operational efficiency and customer satisfaction within the Hotels and SNAP business unit. You will assist with a variety of tasks aimed at optimizing the post-experience journey for customers and contributing to key operational and business improvements. This is an excellent opportunity for a motivated individual who is passionate about operations and the travel industry.SkillsMust...

Intern, Ops Excellence (Stays)

AirAsia X

Homestay Operator

PLY HOME MANAGEMENT

Reservations Executive

Guestonic Property Management Sdn Bhd

Operations Assistant

YAEY Productions Sdn Bhd

客户体验专员 - 中粤英

Agoda.com

Front Desk Officer

Mingle Manor Sdn Bhd

Customer Service Specialist - Mandarin & Cantonese

Agoda.com

Homestay Housekeeper

PLY HOME MANAGEMENT

Associate, Project Operations

TROOPERS

Customer Service Executive

INTERNATIONAL ORIENTAL SDN BHD

Company Profile

AirAsia X