We treat everyone fairly and with professionalism.

Respect & Integrity

Aveta Global Marketing

<h3>About Aveta Group of Companies</h3>
Aveta Group of Companies is a fast-growing organisation driven by innovation and passion for mobility. Established in Malaysia, our group focuses on the automotive, manufacturing, and marketing sectors, serving customers nationwide with high-quality products and services.
Our portfolio includes:
<ul>
<li>Aveta Malaysia Sdn. Bhd. – A homegrown motorcycle brand committed to delivering affordable, reliable, and stylish motorcycles tailored for Malaysian riders. &nbsp;</li>
<li>Aveta Global Marketing Sdn. Bhd. – Oversees marketing, brand development, and customer engagement strategies. &nbsp;</li>
<li>Yong Xin Auto Parts Sdn. Bhd. – Specialises in supply chain, spare parts, and logistics for the automotive industry. &nbsp;</li>
<li>ECO5 Manufacturing Holdings Sdn. Bhd. – Focused on precision manufacturing and continuous improvement in production quality. &nbsp;</li>
</ul>
At Aveta, we take pride in empowering local talent, promoting Malaysian innovation, and building a sustainable future through excellence, teamwork, and customer-centric values.
Join us and be part of a company that’s not just growing — but transforming the way Malaysia moves.

Discover Your Potential with Aveta

Our Company Culture
At Aveta Group of Companies, we believe that people are the heart of our success. Our culture is built on teamwork, innovation, and continuous improvement — where every idea counts and every individual matters.
We foster a dynamic and supportive work environment that encourages open communication, learning, and professional growth. Whether you’re part of our corporate team, marketing division, or on the manufacturing floor, you’ll find opportunities to collaborate, take ownership, and make an impact.
At Aveta, we value:
<ul>
<li>🤝 Team Spirit: We work together, support one another, and celebrate success as one team. &nbsp;</li>
<li>💡 Innovation: We welcome fresh ideas that drive progress and improve customer experience. &nbsp;</li>
<li>🌱 Growth Mindset: We provide guidance, training, and exposure to help every employee reach their potential. &nbsp;</li>
<li>❤️ Respect &amp; Integrity: We treat everyone fairly and with professionalism. &nbsp;</li>
</ul>
Candidates joining Aveta can expect a challenging yet rewarding career, where you’ll gain real-world experience, develop cross-functional skills, and contribute to shaping a proudly Malaysian brand.

Our People, Our Strength

&nbsp;Job Summary:
The Customer Experience Executive is responsible for delivering excellent customer service and ensuring high customer satisfaction for AVETA’s existing and potential customers. This role involves managing customer inquiries and complaints, coordinating with internal departments for resolution, and supporting continuous improvement initiatives that enhance the overall customer experience.

Key Responsibilities:
<ul>
<li>Provide professional, courteous, and efficient service to all customers through multiple communication channels (phone, email, social media, and walk-in).</li>
<li>Receive, log, and acknowledge customer complaints accurately and promptly.</li>
<li>Investigate and resolve customer issues by coordinating with relevant departments such as Technical, Quality, Sales, and Warranty.</li>
<li>Ensure timely and accurate updates are provided to customers throughout the complaint resolution process.</li>
<li>Track and follow up on all open cases to ensure closure within the agreed service level timeline.</li>
<li>Prepare periodic reports on customer feedback, service performance, and recurring issues for management review.</li>
<li>Support and execute special or ad-hoc projects assigned by management to improve the customer experience journey.</li>
<li>Maintain a positive brand image by handling all customer interactions with empathy, professionalism, and patience.</li>
</ul>

This job is all about making customers happy! As a Customer Experience Executive, you&#x27;ll solve their problems and improve their experience by working with various teams. You might like this job because you enjoy helping others and making things better!

Customer Relationship Management

Customer Support

Problem Solving

Sales Process

Warranty Analysis

Communication

 Job Summary:
The Customer Experience Executive is responsible for delivering excellent customer service and ensuring high customer satisfaction for AVETA’s existing and potential customers. This role involves managing customer inquiries and complaints, coordinating with internal departments for resolution, and supporting continuous improvement initiatives that enhance the overall customer experience.

Key Responsibilities:



-Provide professional,  courteous, and efficient service to all ...

Customer Experience Executive

Aveta Global Marketing

Customer Experience Admin Executive

Artiq Air

Customer Service Executive

Artiq Air

Customer Service / Admin Executive (Retail)

Corvan

Customer Service Executive | MNC COMPANY (NH)

TWY Search International Sdn Bhd

Project Management Executive

NUREN GROUP

Executive, Customer Service

Carsome

Client Servicing Executive

BLWN

Client Service Executive

Intercosmetic Asia Pacific Sdn. Bhd.

Customer Service Executive (Ecommerce)

Ouji Seiyaku (M) Sdn Bhd

Company Profile

Aveta Global Marketing