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CAPTAIN/SUPERVISOR- SERVICE (JOHOR BAHRU)

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This job is for a Captain/Supervisor in Johor Bahru's restaurant. You might like this job because it involves leading a team, ensuring great service, and collaborating on new menu ideas while managing inventory and customer satisfaction!

RM 2200 - RM 2800

JOHOR BAHRU, Johor

Job Description

  • Alcohol beverage will be served in the restaurant.
  • Coordinate with guests, servers, and kitchen staff to ensure quality service and timely delivery of food and beverages.
  • Supervise serving staff and maintain a high level of professionalism, ensuring adherence to service standards and policies.
  • Keep track of inventory, conduct regular stock checks, and make orders for supplies and equipment as needed.
  • Manage reservations, seating arrangements, and table assignments to optimize table turnover and maximize revenue.
  • Resolve customer complaints and issues with ease, demonstrating excellent communication and problem-solving skills.
  • Train and motivate team members to perform to the best of their abilities, offering coaching and constructive feedback where necessary.
  • Ensure compliance with health and safety regulations and maintain a clean and tidy environment in dining areas and prep zones.
  • Collaborate with kitchen staff to ensure food is prepared and served to customers' satisfaction, and make recommendations for new menu items and specials.
  • Monitor financial records and keep track of sales and expenses, reporting to senior management when necessary.
  • Assist with operating transactions at the point-of-sale (POS) system.

Job Requirements

  • Can serve alcohol. 
  • Min 2 years in f&b experience. 
  • Willing to relocate based on business needs. 

Skills

Customer Service
Food Services

Company Benefits

ANNUAL MEDICAL CLAIMS

- RM600 MEDICAL CLAIMS ANNUALLY.

MEALS DISCOUNT

30% Meals Discount at Awagyu Restaurant, 15% Meals Discount at casual dine-in concept while direct family members 10% meal discount, exclude alcohol.


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level


Company Profile

AWAGYU SDN BHD-logo-image

AWAGYU SDN BHD

Awagyu is honored to be in partnership with Tanifuji Ranch and is dedicated to bringing the finest delicacies to discerning diners in Malaysia. We are proud to be the exclusive distributor of authentic A5 Waichi Wagyu Beef in Malaysia. Our MOU with Waichi farm from Japan allows us to bring the best of Japanese wagyu to our customers, and we can't wait to share this special treat with you!