Demurrage Team Lead

Bp Business Service Centre Asia Sdn. Bhd.

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This job is for a Demurrage Team Lead who manages invoicing and disputes to keep costs down. You might like this job because you’ll develop strategies, mentor others, and improve processes while staying ahead of shipping trends!

Undisclosed

Malaysia, Kuala Lumpur, Kuala Lumpur

Full-Time

Job Description

Lead the end-to-end process of demurrage invoicing, ensuring timely and accurate billing.

Lead all aspects of the investigation and resolution of demurrage disputes, working closely with internal teams and external partners to minimize costs and maintain positive relationships with customers.

Develop and implement strategies to improve demurrage performance, including training programs for staff and implementing standard processes from other regions.

Analyze data on demurrage trends and see opportunities for optimization, such as streamlining procedures or employing technology solutions.

Collaborate with commercial teams to understand market sentiment and identify areas where demurrage policies can be adjusted to better align with industry standards and reduce financial risks.

Provide regular updates to senior leadership on demurrage performance, highlighting key challenges and proposed solutions.

Ensure compliance with relevant regulations and trade fields related to demurrage practices.

Build and maintain strong relationships with team members within the organization, particularly those involved in trading and scheduling operations.

Mentor junior professionals within the demurrage team, providing guidance on standard processes and promoting a culture of perfection and accountability.

Stay informed about developments in shipping and transportation industries, identifying potential impacts on demurrage processes and adapting strategies accordingly.

Job Requirements

Company Benefits

Competitive Pay

BP offers compensation that aligns with industry standards, making it an employer of choice.

Discretionary Bonus

Employees are eligible for bonuses based on company, business unit, and individual performance, as well as recognition awards for long service.

Retirement, Savings, and Insurance

A range of discretionary benefits to provide financial security for employees and their families.

Additional Info

Experience Level

0 - 10 Years of Experience

Job Specialisation

HR Operations (Payroll, Admin, Office Management)

Management Trainee

System & IT Helpdesk / Database Administrator

Company Profile

Bp Business Service Centre Asia Sdn. Bhd.

BP Business Service Centre Asia Sdn. Bhd. is BP's Global Business Services (GBS) centre for the Asia Pacific region, providing business process services to support BP's operations across more than 60 countries. Established in 2009, the centre is located in Kuala Lumpur, Malaysia, and employs a diverse team of professionals. Source: https://www.bp.com/en_my/malaysia/home/who-we-are/bp-in-malaysia/global-business-serv...