Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.



Well Being

In CocoFans, we believe in rewarding those who perform.
Every one in the team has the opportunity to be rewarded if they perform and attain results.


CocoFans Performance Rewards & Profit Splitting

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.



Talent to CEO Program

Success comes when we collaborate, support one another, and work together to achieve common goals. We win as a team. No Drama!

CoCoFans Team Spirit Culture.

We operate with transparency and honesty. Trust is built on integrity, and we are committed to doing the right thing, even when no one is watching.

INTEGRITY

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday. 

Community Engagement

COCOFANS SDN BHD

At COCOFANS SDN BHD, we are committed to inspiring healthier lifestyles by offering fresh, natural fruit products that combine quality, convenience, and nutrition. Founded in 2021, our journey began with a focus on fresh coconut products, catering to a growing demand for wholesome, all-natural options. Recognizing the need for broader accessibility, we expanded into 100% natural fruit juices, freshly cut fruits, and fruit-based desserts, ensuring a diverse selection for our customers.
Quality is at the heart of everything we do. From sourcing premium fruits to maintaining stringent standards in our state-of-the-art factory, we prioritize safety, hygiene, and excellence at every step of our production process. Our facility is equipped with advanced technology, allowing us to meet international quality regulations and deliver products that reflect the pure essence of nature.
To make our offerings more accessible, we are also introducing cozy kiosks, where customers can enjoy our products conveniently and connect with our brand. Guided by our mission to promote healthier living, COCOFANS strives to be the preferred choice for fresh, nutritious fruit options in Malaysia.
Discover more about our story and products on our https://cocofans.com.my/about/

About COCOFANS

At COCOFANS SDN BHD, we foster a work environment built on collaboration, innovation, and excellence. Our culture emphasizes teamwork, where every voice matters, and ideas are valued. We are passionate about our mission to promote healthier living, and this passion drives a shared commitment to quality and continuous improvement.
We encourage creativity and problem-solving, ensuring our team members feel empowered to take ownership of their roles. Integrity and respect are at the core of our interactions, creating a positive, inclusive workplace where everyone can thrive.
With a focus on personal and professional growth, we provide opportunities for development and recognize achievements that contribute to our company’s success. At COCOFANS, we celebrate diversity, prioritize employee well-being, and work together to deliver exceptional products and experiences to our customers.
Join us in building a future rooted in innovation, health, and community impact!

COCOFANS Culture

Customer Service Responsibilities:
<ul>
<li>You’ll handle customer queries via phone, email, and social media with professionalism and efficiency.</li>
<li>You’ll manage customer orders, track shipments, and follow up to ensure seamless transactions.</li>
<li>You’ll address customer concerns, document complaints, and escalate unresolved issues while providing effective solutions.</li>
<li>You’ll maintain and update customer records, ensuring data accuracy and confidentiality.</li>
<li>You’ll gather customer feedback and prepare reports to help improve service quality.</li>
<li>You’ll be the voice of the company, ensuring every interaction leaves a lasting positive impression.</li>
</ul>
Administrative Responsibilities:
<ul>
<li>You'll assist in data entry by inputting and managing essential company data efficiently.</li>
<li>You'll generate invoices for sales and maintain financial records.</li>
<li>You'll handle basic filing and documentation to ensure organized records and smooth operations.</li>
<li>You’ll provide administrative support by organizing office operations and maintaining smooth workflows.&nbsp;</li>
</ul>

This job is a mix of customer service and administration tasks. You might like this job because you get to interact with customers in Mandarin, handle orders, provide solutions, and support office operations.

Customer Service

Customer Service Desk

Mandarin Chinese

Chinese Language

Microsoft Office

SQL Server Reporting Services

Customer Relationship Management (CRM) Software

Administrative Support

Business Administration

Administrative Functions

Customer Service Responsibilities:



-You’ll handle customer queries via phone, email, and social media with professionalism and efficiency.


-You’ll manage customer orders, track shipments, and follow up to ensure seamless transactions.


-You’ll address customer concerns, document complaints, and escalate unresolved issues while providing effective solutions.


-You’ll maintain and update customer records, ensuring data accuracy and confidentiality.


-You’ll gather customer fee...

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COCOFANS SDN BHD