Healthcare

Annual Leave, Hospitalization, Medical Leave

 Leave

Team

Staff Meal

Career Development

Concorde Hotel Kuala Lumpur

<div><strong>CONCORDE HOTEL KL</strong><br>Concorde Hotel Kuala Lumpur is an international 4-star business hotel located in the golden triangle of Kuala Lumpur. It is a 10-minute drive from Putra World Trade Centre. Within walking distance is the Malaysia Tourism Center (MaTiC), Suria KLCC Shopping Centre, Petronas Twin Towers, Kuala Lumpur Convention Centre and Kuala Lumpur Tower. We invite you to discover the exciting and never-ending opportunities in our hotel as we journey towards our vision.<br><br><strong>NOBU RESTAURANT KL</strong><br>Nobu, the world-renowned Japanese restaurant recognized for pioneering a new-style Japanese cuisine, started as a business partnership in 1994 between Chef Nobu Matsuhisa and his partners: actor Robert De Niro, producer Meir Teper, and restaurateur Drew Nieporent.</div><div>&nbsp;</div><div>Originating in New York as the flagship restaurant, the Nobu brand is now an empire that spans across five continents, with international locations in London, Tokyo, Hong Kong, Milan, the Bahamas, Melbourne, Dubai, Cape Town, Moscow, Mexico City, Budapest, Perth, Monte Carlo, Kuala Lumpur, Manila, Doha, Marbella, Ibiza, São Paulo, Los Cabos and the seasonal Montenegro and national locations in Las Vegas, Malibu, Miami Beach, Dallas, San Diego, Los Angeles, Honolulu, Lana’i, Newport Beach, Palo Alto, Washington DC, and Houston. The global Nobu enterprise recently expanded to include Nobu Hotels with locations in Las Vegas, Manila, Miami, Malibu, Palo Alto, Marbella, Ibiza, London, and Los Cabos, with more to follow.</div>

About Us

<div><strong>CONCORDE HOTEL KL</strong><br>To be recognized as a brand name in the hospitality industry by guests, whether they travel for business or leisure, by consistently<br>•delivering our brand promise&nbsp;</div><div>•keeping the promise made to our hosts&nbsp;</div><div>•improving internal processes <br><strong>The goal is to be the hotel of choice and outperform our competitor set in&nbsp;</strong></div><div><strong>every respect&nbsp;<br><br></strong><br></div>

Our Vision

<ul>
<li>Handle pre and post reservation inquiries by phone and e-mail&nbsp;</li>
<li>Handle customer requests by phone and e-mail;</li>
<li>Modify, change and/or cancel existing reservations;</li>
<li>Make outbound calls to hotels/guests to arrangement special requests;</li>
<li>Act as liaison between guest and hotel to resolve complaints;</li>
<li>Manage relationships with hotels by providing high levels of customer service and account management support.</li>
</ul>

This job is all about helping guests plan their stays! You might like this job because you get to talk to people, solve problems, and build strong relationships with hotels while ensuring everyone has a great experience.

Customer Service

Communication




-Handle pre and post reservation inquiries by phone and e-mail 


-Handle customer requests by phone and e-mail;


-Modify, change and/or cancel existing reservations;


-Make outbound calls to hotels/guests to arrangement special requests;


-Act as liaison between guest and hotel to resolve complaints;


-Manage relationships with hotels by providing high levels of customer service and account management support.


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Company Profile

Concorde Hotel Kuala Lumpur