SEA- Client Data Insights (CDI) Executive/ Senior Executive

Deloitte Regional Services Center Sdn. Bhd.

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This job is all about boosting data insights and supporting users at Deloitte. You might like this job because you’ll be the go-to person for CRM queries, improving processes, and helping teams make smarter decisions with data!

Undisclosed

Kuala Lumpur, MY, Kuala Lumpur

Full-Time

Job Description

Participate in Deloitte’s digital transformation projects by promoting user adoption, improving data capture practices, and delivering meaningful business insights.

Act as first line of support for CRM related enquiries, troubleshooting and requests from SEA users.

Maintain and enhance the CRM support model by streamlining processes and implementing improvements.

Monitor and maintain data quality within the CRM system (Salesforce), ensuring accuracy, completeness, and consistency.

Develop reports/dashboards using Salesforce, and Excel.

Investigate and resolve data or reporting issues in a timely manner, working closely with relevant stakeholders.

Assist the CDI Director in managing the pursuit funding program, including applications tracking, reporting usage, and coordinating with stakeholders.

Provide administrative support for ad-hoc CRM projects or initiatives as required.

Job Requirements

Company Benefits

Comprehensive Insurance Coverage

Employees are provided with labor and health insurance, along with group insurance plans, ensuring robust health and financial protection.

Professional Development Support

The firm offers incentives for obtaining professional certifications, subsidies for association membership fees

Flexible Working Arrangements

Recognizing diverse needs, Deloitte provides flexible working hours and leave systems, including anticipated and deferred annual leave.

Employee Well-being Programs

Initiatives such as physical health checks, Employee Assistance Programs, and subsidies for group activities and sports clubs.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Data Science & Analytics

Pre-Sales / IT Business Analyst / Business Intelligence

Software Development & QA / Testing

Company Profile

Deloitte Regional Services Center Sdn. Bhd.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax & legal, and related services. With more than 175 years of hard work and commitment to making a real difference, our organisation has grown in scale and diversity—approximately 415,000 people in 150 countries and territories, providing these services—yet our shared culture remains the same. Our...