Innovate, identify business opportunities, and take ownership to drive growth for our partners and yourself.



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On-the-job learning is complemented by more formal learning through our in-house Fantree Academy.

Learn and develop

In many roles, benefit from opportunities for flexible work arrangements from remote working to agile team set ups.



Work hybrid

DKSH

<p>We provide reliable access to high-quality and responsible products and services, creating sustainable value for our partners and contributing to raising the quality of life in the communities we operate in by generating jobs, perspectives, and opportunities for people’s development and growth.</p>
<p>Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches and enriches people’s lives around the clock.</p>
<p><em>Source: </em><a href="https://www.dksh.com/global-en/home/about-us/what-we-do/dksh-group" target="_self"><em>dksh.com</em></a></p>

Who We Are

<p><strong>Integrity </strong></p>
<p>We never compromise on our ethical, business and compliance standards.</p>
<p><strong>Empowerment</strong></p>
<p>We own our decisions, take accountability for our action and trust and respect each other – so each one of us can make a difference and grow.</p>
<p><strong>Collaboration</strong></p>
<p>We work as one DKSH team, supporting each other and our partners, to achieve joint success.</p>
<p><strong>Entrepreneurship</strong></p>
<p>We innovate, identify business opportunities and focus on operational excellence to drive growth for our partners and us.</p>
<p><strong>Sustainability</strong></p>
<p>We take responsibility for our environmental, social and economic impact to account for present and future needs.</p>
<p><em>Source: </em><a href="https://www.dksh.com/global-en/home/about-us/who-we-are/our-values" target="_self"><em>dksh.com</em></a></p>
<p>&nbsp;</p>

Our Values

<p><span class="joblayouttoken-label">Description:&nbsp; </span> <span xml:lang="en-US" lang="en-US" itemprop="description" data-careersite-propertyid="description" class="rtltextaligneligible"> <span class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></h2> </div><div><ul> <li> <style type="text/css"> </style> <span style="font-size:11.0pt"><span><span style="font-family:'Aptos', sans-serif">Responsible to ensure smooth running of operations for client accounts assigned and to drive client satisfaction.</span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>General Responsibilities</b></h2> </div><div><ul> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Ensure that quality objectives and KPIs of the department are achieved.</span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Responsible for the smooth running of daily operations and fulfillment of client requirements/expectations agreed upon for clients assigned to self and team. </span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Liaise with Marketing/Trade Marketing/Client teams on co-packing activities, raise subcon PO timely and monitor/manage POS Material inventory store in the warehouse to avoid insufficient POS material for co-packing jobs. </span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Work closely with Marketing/Trade Marketing/Client teams on monthly Branch Transfer and raise STO PO timely. </span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Coordinate with Marketing/Trade Marketing teams and raise documents for the update/creation of material master, pricing/bonus, product hierarchy and Master Labelling List. </span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Build and maintain good business relationship with internal teams and assigned client teams. </span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Act as a point of contact for assigned clients for matters related to daily operations.</span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Act as client facing for assigned agencies in portfolio and ensure daily operations and client’s expectation are fulfilled effectively. </span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Gather and report client operational results in comparison to KPIs set in service level agreements and share in monthly S&amp;OP meeting conducted with clients. </span></span></span></li> <li style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span><span style="font-family:Aptos, sans-serif">Undertake additional responsibilities and duties as assigned by superior from time to time.</span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Functional Skills and Knowledge</b></h2> </div><div><ul> <li>Demonstrate sound knowledge and understanding of the industry/market/competitors/customers</li> <li>Demonstrate basic customer management skills&nbsp;</li> <li>Demonstrate advanced research and analytical skills</li> <li>Demonstrate proficiencies in office productivity tools (e.g. Pivot Table, Excel, Word and PowerPoint)</li> <li>Demonstrate fluency in local language and ideally in English, both written and spoken</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Education</b></h2> </div><div><ul> <li>Minimum Bachelors Degree in Business Administration.</li> <li>Minimum 1-2 years relevant work experience.</li> </ul> </div></div></div> </span> </span></p>

This job is about managing day-to-day operations for client accounts and ensuring they are happy. You might like this job because it involves teamwork, client interaction, and keeping everything running smoothly in a fast-paced environment.

Description:    Job Summary  

-  Responsible to ensure smooth running of operations for client accounts assigned and to drive client satisfaction.  General Responsibilities  Ensure that quality objectives and KPIs of the department are achieved. Responsible for the smooth running of daily operations and fulfillment of client requirements/expectations agreed upon for clients assigned to self and team.  Liaise with Marketing/Trade Marketing/Client teams on co-packing activities, raise subcon...

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