Internal Learning/Training program! Self learning at your own time!

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Employees Medical 

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Yearly Bonus & Merit Increments

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Genpact Malaysia

<p>At Genpact Malaysia, we empower our people to create bold and sustainable solutions through the fusion of process intelligence and advanced technologies. Our collaborative work environment fosters growth, learning, and the freedom to make a difference—whether in finance, operations, data analytics, or digital transformation.</p>
<p>Join us and be part of a purpose-driven team that’s reinventing the way businesses run.</p>

About Genpact Malaysia

<p>At Genpact Malaysia, we believe that transformation starts with people. Our culture is built on curiosity, courage, and a relentless drive to make things better. We empower our teams to think big, take ownership, and co-create innovative solutions that move businesses—and careers—forward.</p>
<p>We foster a diverse, inclusive, and collaborative environment where your voice matters and your ideas have impact. With a strong emphasis on learning, growth, and work-life balance, Genpact is a place where you’re not just building a career—you’re shaping the future.</p>
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Genpact Culture

<h4>With a start up spirit and Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. —and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.</h4>
<h4>The purpose of the Claims Adjuster (Property Insurance / Reinsurance) role is to settle claims within authority as efficiently as possible. This will include the technical assessment of claims and the formation and implementation of strategies, to bring the claims to swift resolution. The role will involve adherence with all operational procedures and adopting a settlement strategy.</h4>
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<h4><strong>Responsibilities</strong></h4>
<ul>
<li>To be responsible for the proactive handling of claims within authority for Reinsurance classes, ensuring that the best outcomes are achieved consistently for our clients and business and aligning to Client Values.</li>
<li>To provide consistent delivery of a TRUSTed, first-class claims experience to clients, brokers and internal stakeholders in adherence with all Client policies, procedures, controls and our claims philosophy</li>
<li>To handle claims arising from responsible line of business (and arising from other classes where appropriate as per business requirements), from FNOL to settlement, with due consideration of subrogation/contribution where approrpriate,  to ensure consistent delivery of superior level of claims service and proactive claims resolution.</li>
<li>To proactively monitor claims to ensure Cedant reserves and Ultimate’s are captured (where applicable) and valid claims are settled promptly with a tight control of costs where applicable throughout lifecycle</li>
<li>To ensure all claims handling responsibilities adhere to Client’s procedures, controls and Lloyd’s/FCA/PRA/J-SOX regulatory requirements and individual performance results in green Claims KPIs</li>
<li>To participate in and promote a respectful culture of open communication, collaboration, dynamic claims adjustment and continuous improvement -  sharing knowledge with team and colleagues - to foster consistent superior service delivery and optimal working environment for all.</li>
<li>To learn to analyse claims data and provide specialist knowledge to clients and business to inform better business decisions and help clients prevent and mitigate losses.</li>
<li>To work together with responsible underwriters to create and or support a compelling proposition to attract and retain desired business and provide support, as required, to our client partners</li>
<li>To build and strengthen relationships with peers, brokers and service providers in the market.</li>
<li>To proactively achieve required claims team strategic objectives and participate in business modernization initiatives to transform current claims proposition towards our vision for a TRUSTed, market-leading claims service proposition</li>
<li>To understand, where relevant, all requirements around delegated claims procedures and oversight and treat all service providers and experts as extension of our team.</li>
<li>To act as ambassador of our company, raising our profile in the market and proactively strengthening our claims reputation</li>
</ul>

This job is for an Insurance Claims Adjuster who ensures claims are settled quickly and accurately. You might like this job because you&#x27;ll help clients navigate tough situations while working in a fun, collaborative environment that values teamwork and innovation.

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With a start up spirit and Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. —and we have fun doing it! We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in da...

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