Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Proactive culture

Together, we strive to impact communities nationwide through strategic CSR offerings.

Global exposure

Expand and apply your experience in product development, while building new skills and knowledge in other areas!

Professional growth

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.&nbsp;&nbsp;&nbsp;
We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values.
Source: <a href="https://www.maxis.com.my/en/about-maxis/career/" target="_self">maxis.com.my</a>

Who We Are

Offering you valuable opportunities through our Employer Value Proposition:
Connecting The Nation
Turn your potential into possibilities, while helping people and businesses stay connected in a fast-paced world.
Leading With Technology
We embrace technology to stay agile, ensuring our customers have access to the latest products and services.
Upgrading Opportunities
We invest in your learning and development so you can progress at your best.
&nbsp;Advancing All Together
Our open mindset, strong teamwork, and diverse opportunities enables us to succeed and win together.
Source: <a href="https://www.maxis.com.my/en/about-maxis/career/" target="_self">maxis.com.my</a>

Our Values

Are you ready to get ahead in your career?<ul><li>We want to empower you to turn your ambitions into achievements.</li><li>We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.</li><li>Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.</li><li>To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.</li></ul>Why does this job exist and why is it critical?​<ul><li>Corrective Maintenance &amp; Fault Resolution: Respond to Trouble Tickets by travelling to site for hands-on fault resolution. You will identify, troubleshoot, and repair network equipment across Mobile, Transport, FTTx and Enterprise, using necessary equipment to restore service within SLA.</li><li>Preventive Maintenance: Carry out scheduled preventive maintenance activities as per work permits. This ensures our network equipment is always in top condition, preventing future faults and upholding our commitment to Focus on Real Customer Needs.</li><li>SLA Management: Ensure all assigned Trouble Tickets are managed and closed within the defined Service Level Agreement (SLA), providing timely service restoration for our customers.</li><li>Safety &amp; Compliance: Strictly follow all safety standards and operational procedures during site work. Your commitment to safety ensures a secure environment for yourself and protects our network assets.</li><li>Reporting &amp; Updates: Provide accurate and timely updates on your work progress and ticket status using our field service tools. Keeping things simple and clear in your reporting helps the whole team.</li><li>Team Collaboration: Work closely with the Network Service Assurance and RAN Service Assurance technical support teams, providing them with on-the-ground information to help solve complex issues faster so we can Celebrate Winning Together.</li><li>On-Site Support: Perform on-site tasks which may include hardware replacements, technical support for new installations, and assisting during special network events.</li></ul>What’s next?<ul><li>Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.</li><li>Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.</li></ul>Maxis values diverse voices &amp; people. We hire and reward our employees based on capability &amp; performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

This job is about keeping our network running smoothly as a Regional Network Operations Associate. You might like this job because you’ll solve technical issues, work in teams, and ensure safe, reliable services for our customers!

Are you ready to get ahead in your career?

-We want to empower you to turn your ambitions into achievements.

-We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.

-Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.

-To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and ...

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Company Profile

Maxis Communications