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Executive, Retail (Business Development)

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This job is about being the go-to person for building and supporting retail partnerships. You might like this job because you’ll help partners succeed while fostering strong relationships and providing training, making a real difference in their growth!

Undisclosed

Johor Bahru, Johor

Job Description

Acquisition and Onboarding

  • Identify and evaluate potential ASN and RPN within the assigned region.
  • Initiate and negotiate partnership agreements, ensuring alignment with company objectives and guidelines.
  • Conduct thorough onboarding sessions with new partners, providing training and guidance on products, processes, and systems.
  • Collaborate with cross-functional teams to ensure a smooth transition and integration of new partners into the company's ecosystem.

Relationship Management

  • Serve as the primary point of contact for ASN and RPN, building and maintaining strong relationships.
  • Conduct regular check-ins and visits to partners, addressing their needs, concerns, and providing necessary support.
  • Actively engage with partners to identify opportunities for growth, address challenges, and foster collaboration.
  • Develop and implement strategies to enhance partner satisfaction, retention, and loyalty.

Training and Support

  • Provide ongoing training and support to ASN and RPN, ensuring their understanding of products, sales techniques, and operational processes.
  • Conduct product knowledge sessions, sales training workshops, and other relevant training programs.
  • Serve as a resource person for partners, addressing inquiries, resolving issues, and providing guidance on day-to-day operations.

Communication and Collaboration

  • Facilitate effective communication and collaboration between ASN, RPN, and internal teams.
  • Relay important information, updates, and initiatives from the company to partners and vice versa.
  • Coordinate cross-functional efforts between partners and internal teams, ensuring smooth operations and project execution.
  • Act as a bridge between partners and the company, advocating partner needs, and providing feedback to internal stakeholders.

Job Requirements

  • Bachelor Degree in any field
  • Fresh graduates are encouraged to apply
  • Personable and a good communicator in both written & oral English. Other language skills will be a plus (Mandarin)
  • Self-starter with good initiative, and persistence to see us through this challenge
  • Proficiency in Microsoft Office suite and a good comfort level using enterprise software

Skills

Sales
Business Development
Retail Sales
Sales Strategy
Communication
Customer Engagement

Additional Info

Company Activity

Last active - 1 hour ago

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive


Company Profile

Ninja Van-logo-image

Ninja Van

Ninja Van is a tech-enabled express logistics company that provides both upstream and downstream solutions, ensuring a hassle-free experience for Southeast Asian businesses of all sizes.Ninja Van across 6 South East Asia countries delivers approximately 1.5 million parcels per day through out 1,600+ hubs & stations with almost 31K staff count covering 2 million square miles.Ninja Van Malaysia covers 100% in...