Health screening
Medical leave & budget
Dental/Optical
Insurance coverage
Employee Assistance Programme

Health, protection & wellness

Vacation leave
CSR leave
Family leave
Maternity/Paternity leave
Adoption leave
Exam leave
Career break leave
Compassionate leave

Varied leave

Holiday facilities
Recreation Club activities

Leisure perks

Build a low carbon future through
- Responsible financing
- Sustainable financing & investing

Growing a sustainable business

OCBC Bank

<div>OCBC, Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do. And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.</div>

Who we are

<div>Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.</div>

What we offer

GROW with OCBC Bank

Graduan Go! | OCBC

Why join
Launch your banking career helping organizations manage money better. Be the face, voice—and future—of Singapore’s longest established bank. We’ll equip you with everything you need. Structured training. Award-winning products. World-first services. And just as you’re there for customers, we’re there for you. With all the support you need to advance your own personal professional goals. It’s just the beginning.
How it works
Establish longstanding trust. Provide the prompt after-sales support on our business banking products and services. Deliver exceptional experiences across our corporate customer profiles, ranging from small-medium enterprises to large corporates. You’re adaptable – comfortable working around uncertainty and change. You enjoy collaboration and enabling the success of others in a supportive and inclusive environment. Most importantly, you place your customers at the heart of what you do.
What you do
You will provide prompt after sales support to our Singapore corporate customers, ranging from small medium enterprises (SMEs) to large corporates through our hotline channel ensuring that their needs are addressed in an effective, timely and accurate manner.
As a Service Manager, you will:
<ul>
<li>Handle inbound calls from our commercial service centre hotline, addressing enquiries pertaining to business account transactions.</li>
<li>Provide technical support on the business internet banking.</li>
<li>Support any digital initiative launches.</li>
</ul>
Who you work with
Global Commercial Banking &amp; Global Corporate Banking serve the entire spectrum of customer segments. From small medium enterprise to large corporations to government entities and Financial Institutions. To help them achieve their potential, we offer simple, convenient, innovative solutions that take care of everything. From cash management to trade finance. It’s all about finding and growing opportunity. For customers. Our people. And for you.
The Business Banking Commercial Service Centre (BBCSC) mains a consistent, post-sales support to our business customers. We ensure and sustain a high level of customer satisfaction by delivering high quality service through well-received digital channels and touchpoints.

This job is for a Service Manager providing after-sales support to Singapore corporate customers. You might like this job because you&#x27;ll handle hotline calls, offer technical support, and assist with digital initiatives, all in a supportive environment.

Customer Service

Communication

Stakeholder Management

Why join
Launch your banking career helping organizations manage money better. Be the face, voice—and future—of Singapore’s longest established bank. We’ll equip you with everything you need. Structured training. Award-winning products. World-first services. And just as you’re there for customers, we’re there for you. With all the support you need to advance your own personal professional goals. It’s just the beginning.
How it works
Establish longstanding trust. Provide the prompt after-sales...

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