Transport

People

Inusrance

Orient Overseas Container Line (M) Sdn Bhd

Job Summary
Responsible for managing and handling customer interactions to ensure efficient, effective, and excellent customer service throughout the logistics and supply chain operations. 
Key Responsibilities
<ul>
<li>FCL Export Booking – ensure that bookings are placed with the carrier nominated by Customs or the CCP. Diligently monitor and follow up until the shipment is confirmed Shipped-On-Board</li>
<li>Customer’s SOP full compliance – Adhere strictly to all customer-specific standard operating procedures, including meeting all deadlines stipulated by the customer within the process flow.</li>
<li>Possess through knowledge of the process flow and export procedures for FCL, including a comprehensive understanding of all necessary shipping documents required for FCL exports.</li>
<li>Collaborate closely with the Head of Department to fulfil all departmental job requirements – both implied and explicitly stated with enthusiasm, timeliness, and a proactive approach.&nbsp;</li>
</ul>

This job is about being the friendly face of customer service in logistics, helping clients with their shipments. You might like this job because you enjoy solving problems and ensuring everything runs smoothly for customers!

Effective Communication

Professional Responsibility

Job Summary
Responsible for managing and handling customer interactions to ensure efficient, effective, and excellent customer service throughout the logistics and supply chain operations. 
Key Responsibilities



-FCL Export Booking – ensure that bookings are placed with the carrier nominated by Customs or the CCP. Diligently monitor and follow up until the shipment is confirmed Shipped-On-Board


-Customer’s SOP full compliance – Adhere strictly to all customer-specific standard operati...

Customer Service Executive

Orient Overseas Container Line (M) Sdn Bhd

CUSTOMER SERVICE (FREIGHT FORWARDING)

AVEON GLOBAL TRANSPORTS SDN BHD