A collaborative & professional work environment. All of us are able to communicate & get along easily, no office politic here.

Young and Fun Team

Your hard work & effort will be appreciated! A happy company makes a happy employee.

Incentives & Yearly Bonus

No device to work with? No worries. We've got you covered so you can work in piece.

Company Laptop

Persist Group Sdn Bhd

Persist Group Sdn Bhd, also known as Persist Billiard is the premier destination for all things billiards and snooker. Here's what you need to know about us. Our journey began in 2018, and since then, we've been dedicated to serving the billiards community. We take pride in being one of Malaysia's foremost retailers and suppliers of high-quality snooker products, designed specifically for discerning players. At Persist, we have an unwavering commitment to product quality. Our aim is to provide customers with the best possible billiard and snooker experience. We specialize in offering top brands of billiard products that are imported from Thailand. Despite the quality, we ensure that our prices remain reasonable, making it accessible to enthusiasts of all levels.&nbsp;

ABOUT US 

At Persist Billiard, if you are as passionate, innovative thinkers who thrive in a collaborative and fast-paced environment as we are - WELCOME ABOARD. We value self-starters with a growth mindset, adaptability, and a commitment to delivering exceptional customer experiences. If you’re driven to make an impact and love working as part of a dynamic team, we’d love to hear from you. Being a part of us and grow with a company that values creativity, teamwork, and continuous improvement.

WHO ARE WE LOOKING FOR?

&nbsp;Job Overview
A Retail Operations Manager is a pivotal figure within the retail sector, responsible for overseeing the day-to-day activities that ensure a store or a network of stores runs efficiently and effectively. They are the strategic linchpins who manage staff, optimize operational processes, and analyze business performance to drive sales and enhance customer satisfaction.  &nbsp;
Key Responsibilities:
<ul>
<li>Overseeing daily store operations and ensuring that customer service standards are consistently met.</li>
<li>Recruiting, training, and managing retail staff, including conducting performance appraisals and providing professional development opportunities.</li>
<li>Managing inventory levels and supply chain logistics to optimize stock availability and minimize losses.</li>
<li>Developing and implementing operational policies and procedures to improve efficiency and ensure store compliance with company standards and regulations.</li>
<li>Analyzing sales figures, market trends, and financial reports to inform strategic planning and decision-making.</li>
<li>Setting and monitoring sales targets, as well as planning and executing strategies to achieve them.</li>
<li>Maintaining the store's budget, controlling expenses, and planning cost-effective operations without compromising quality.</li>
<li>Collaborating with marketing teams to execute promotional campaigns and events that drive footfall and increase customer engagement.</li>
<li>Ensuring the store's layout is optimized for a positive customer experience and efficient workflow.</li>
<li>Addressing customer complaints and issues promptly, ensuring a high level of customer satisfaction.</li>
<li>Coordinating with HR to ensure staff compliance with health and safety regulations.</li>
<li>Staying abreast of new industry technologies, retail trends, and best practices to continuously improve store operations.</li>
</ul>

This job is all about making retail stores run smoothly as a National Operations Manager. You might like this job because it lets you lead a team, improve customer experiences, and boost sales while shaping store strategies for success!

Sales Management

Retail Operations

Business Operations

Operations Management

Retail Sales

Team Leadership

Leadership

Leadership Development

 Job Overview
A Retail Operations Manager is a pivotal figure within the retail sector, responsible for overseeing the day-to-day activities that ensure a store or a network of stores runs efficiently and effectively. They are the strategic linchpins who manage staff, optimize operational processes, and analyze business performance to drive sales and enhance customer satisfaction. 
 
Key Responsibilities:



-Overseeing daily store operations and ensuring that customer service standards ar...

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