Job Description

We are seeking a highly motivated and results-driven Online Sales Manager to oversee and expand our online sales channels. The ideal candidate will be responsible for developing strategies, managing digital sales platforms, and leading a team to achieve revenue targets. This role requires a blend of analytical thinking, leadership, and a strong understanding of e-commerce trends and technologies.

Key Responsibilities:

• Develop and implement strategic plans to grow online sales across multiple channels 
• Manage day-to-day operations of the online sales platforms, ensuring product listings are optimized for visibility and conversion.
• Work closely with logistics and customer service teams to ensure seamless order fulfillment and customer satisfaction.
• Identify new online sales opportunities and trends to stay competitive in the market.
• Manage and mentor a team of online sales executives or specialists.
• Monitor competitor activities and adjust pricing, marketing, and sales strategies accordingly.

Job Requirements

• Bachelor’s degree in Business, Marketing, E-Commerce, or a related field
• 2+ years of experience in online sales, e-commerce management, or digital marketing (experience across both B2C and B2B channels is advantageous)
• Proven track record of meeting or exceeding sales targets in a digital environment
• Strong understanding of online sales platforms, digital sales funnels, and conversion optimization
• Proficiency with digital analytics tools
• Proficiency in using e-commerce platforms
• Familiarity with online advertising (Google Ads, Meta Ads)
• Knowledge of email marketing platforms (e.g., Mailchimp, Klaviyo, ActiveCampaign)
• Experience managing online marketplace listings 
• Strong communication, presentation, and interpersonal skills to collaborate cross-functionally
• Excellent project management and organizational abilities with attention to detail
• Ability to analyze data and generate actionable insights using tools like Excel, Looker Studio, or Power BI
• Understanding of customer experience (CX), shopping behavior, and digital UX/UI principles
• Experience working in a fast-paced, results-driven environment or startup culture is a plus
• Capable of leading or mentoring a team, including online sales executives or coordinators

Skills