Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Flexible Working

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Competitive Package

Take the time you need to recharge with our generous annual leave allowance

Healthy Annual Leave Package

Stay covered with comprehensive medical insurance for you and your loved ones.

Strong Medical Insurance

We support working parents with a child leave policy designed to help you balance work and family life.

Competitive Child Leave Policy

Access professional support whenever you need it through our dedicated Employee Assistance Program.

Employee Assistance

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: <a href="https://www.swift.com/about-us/discover-swift" target="_self">Swift Website</a>

Who We Are

Ethics 
We believe in treating people with respect, fairness and equality. All our decisions are based on the highest ethical standards, so we work together for the wellbeing of the company and our people.&nbsp;

Integrity
We avoid placing ourselves in a situation where there is a conflict of interest or where we might be influenced by financial, or other private obligations to outsiders.

Trust 
We empower our employees. Trust is key to ensuring the highest levels of employee wellbeing and motivation. This ensures security, confidentiality and reliability.

Source: <a href="https://www.swift.com/about-us/vision_mission-values#:~:text=Swift%20conducts%20its%20business%20on,our%20Swift%20Speak%20Up%20channel." target="_self">Swift Website</a>

Our Values

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-1ag3yor"><div>ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.&nbsp;We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.&nbsp;&nbsp;&nbsp;</div>The APAC Market &amp; Business Insights Lead will be responsible for driving market and business intelligence initiatives across the Asia Pacific region. Job Responsibilities:<ul><li>Provide APAC Business Development stakeholders with data-driven insights and analytics to support pipeline development, opportunity sizing, client targeting, and deal prioritization.</li><li>Collect and integrate data from internal systems and external sources to build a comprehensive view of client and market activity.</li><li>Clean, validate, and transform datasets to ensure accuracy and consistency across analyses and reporting outputs.</li><li>Develop, maintain, and enhance dashboards and KPI visualisations (e.g., Tableau, Power BI) to enable self-service insights.</li><li>Translate complex analytical findings into clear narratives and actionable recommendations for non-technical audiences.</li><li>Produce ad hoc analysis and presentations to support strategic decision-making.</li><li>Deliver compelling BI product demos to clients, clearly communicating tool functionality and enabling them to identify actionable business insights that drive decision-making and opportunity development</li><li>Stay current on BI and analytics trends and continuously improve reporting, tooling, and analytics processes.</li><li>Build trusted relationships with internal stakeholders and relevant external partners to gather requirements and drive adoption of insights.</li></ul> Job Qualifications:<ul><li>Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field. Master's degree preferred.</li><li>Minimum of 5 years of experience in business intelligence, strategic planning, or a similar analytical role, with significant experience in the financial services or technology sector.</li><li>Strong analytical skills with the ability to synthesize complex data from various sources into meaningful insights.</li><li>Proficiency in market research methodologies, statistical analysis, and data visualization tools (e.g., Tableau, Power BI).</li><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.</li><li>Strategic thinker with a strong understanding of business drivers and market dynamics.</li><li>Ability to work independently and collaboratively in a fast-paced, global environment.</li><li>Fluency in English is required.</li></ul>What we offerWe give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact <a href="mailto:accessibility-Sysgroup@swift.com" target="_blank" rel="noopener noreferrer">accessibility-Sysgroup@swift.com</a> or indicate this in your application.Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).All requests are confidential and will not affect your candidacy.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.</div></div>

This job is for an APAC Market &amp; Business Insights Lead at a top financial messaging provider. You might like this job because you&#x27;ll analyze market data to inform big business decisions and support growth in a dynamic, inclusive environment.

Kerja ini adalah untuk menjadi Pemimpin Pemasaran &amp; Insight Perniagaan APAC, di mana anda akan menganalisis data untuk membantu perkembangan perniagaan di seluruh Asia Pasifik. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk bekerja dalam ekosistem kewangan global yang dinamik dan mempengaruhi keputusan strategik.

ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy._We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community c...

APAC Market & Business Insights Lead

Swift Support Services Malaysia

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Swift Support Services Malaysia