Come to the office, work from home or work remotely.

Flexible Work Arrangements

We offer both in-patient and out-patient benefits

Medical Insurance

We provide the necessary devices for you to do the job.

Company Device

Paid training and certification from General Assembly.

Personal Development Fund

Swipey

<div>Swipey is committed to powering up finance and account management for SMEs, providing an end-to-end digital solution for payment and expense oversight that saves businesses time and money.&nbsp;</div><div><br></div><div>We are building a better financial ecosystem, leveraging our user-friendly digital platform to offer businesses complete and centralised financial oversight. Our portfolio of solutions is designed to improve understanding, optimise processes, and rewards users, empowering employees, eliminating unnecessary time wasted on account reconciliation, and offering benefits such as reduced foreign exchange costs and beneficial access to a suite of SaaS partners.&nbsp;</div><div><br><br></div>

Swipey - Neobank for the modern SME

<ul><li>To be recognised in Asia as a leading digital financial solutions providers for modern SMEs, providing all-in-one digital payment and tracking solutions with innovative technology, while prioritising the needs of SMEs.&nbsp;</li><li>To empower SMEs and enable them to focus on building their business and optimise operating costs, by digitising backend financial operations through one simple but elegant platform.</li></ul><div><br></div>

What we stand for

<p>Join Swipey as a <strong>Customer Success Intern</strong> and explore the exciting world of fintech while helping our customers thrive! In this role, you'll learn about financial technology, support our Customer Success team, and build great relationships with clients.</p>
<p></p>
<p>What You’ll Be Doing:</p>
<ul>
<li><strong>Support the Team:</strong> Keep our customer database organized and up to date.</li>
<li><strong>Customer Communications:</strong> Help draft emails and reply to customer questions via chat.</li>
<li><strong>Onboarding Clients:</strong> Assist with onboarding new clients and ensuring their details are correct.</li>
<li><strong>Build Relationships:</strong> Work with customers to understand their needs and guide them through our platform.</li>
<li><strong>Learn &amp; Grow:</strong> Attend industry events (if any) and coordinate with the team on exciting campaigns.</li>
<li><strong>Problem Solving:</strong> Help resolve customer issues quickly and effectively.</li>
</ul>
<p></p>
<p>What You’ll Gain:</p>
<ul>
<li>Hands-on experience in customer success and operations within the fintech industry.</li>
<li>Skills in communication, problem-solving, and customer management.</li>
<li>The chance to make a real impact on how Swipey supports its clients.</li>
<li>This internship is perfect for someone eager to learn, grow, and kickstart a career in fintech!</li>
</ul>

This job is a Customer Success Intern at Swipey. You&#x27;ll assist customers, learn fintech, and gain hands-on experience. You might like this job because it offers an opportunity to kickstart a career in fintech and make a real impact on client support.

Effective Communication

Time Management

Customer Relationship Management

Customer Service

Customer Support

Customer Engagement

Sales

Join Swipey as a Customer Success Intern and explore the exciting world of fintech while helping our customers thrive! In this role, you'll learn about financial technology, support our Customer Success team, and build great relationships with clients.

What You’ll Be Doing:



-Support the Team: Keep our customer database organized and up to date.


-Customer Communications: Help draft emails and reply to customer questions via chat.


-Onboarding Clients: Assist with onboarding new cl...

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