We strive for our team members to progress in their career at The Makeover Guys! 

Growth

Worried about your petrol, toll, and parking fee for work? We got you covered! 

Travel Subsidies 

Nothing is more important than having a good health. Medical bills can sometimes be high so let's offset that worry for you! 

Medical + Dental + Optical

Let's have you insured — Better safe than sorry right? 

Insurance Coverage

The Makeover Guys is the place for you to surround yourself with young, vibrant, and innovative people! 

People

Our People & Culture team is dedicated to prepare learning & development opportunities for our team members. 

Upskill 

The Makeover Guys

&nbsp;
Established in 2015, The Makeover Guys is a modern home renovator that offers strategic makeover solutions for residential properties, catering to both investment and own-stay purposes.
We’ve been lucky enough to help over 7,000 homeowners transform their spaces into beautiful, fully-furnished designer homes that don’t just look good, but are also compatible with their lifestyle! Our approach is thoughtful, practical, and rooted in real design strategies. We're always learning, evolving, and finding smarter ways to make better homes.

Facebook: <a href="https://www.facebook.com/themakeover.my/" target="_self">https://www.facebook.com/themakeover.my/</a>
Instagram: <a href="https://www.instagram.com/themakeover.my/" target="_self">https://www.instagram.com/themakeover.my/</a>
YouTube: <a href="https://www.youtube.com/c/TheMakeoverGuys" target="_self">https://www.youtube.com/c/TheMakeoverGuys</a>
TikTok: <a href="https://www.tiktok.com/@themakeover.my" target="_self">https://www.tiktok.com/@themakeover.my </a>

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The Role:
As the Sales Manager you will focus on driving the business unit’s overall performance — ensuring revenue growth, project profitability, client satisfaction, and team excellence. This role oversees three key teams — Sales Consultants, Interior Designers, and Project Managers — and acts as the operational and strategic bridge between frontline teams and management. You’ll lead the unit’s sales strategies, manage project delegation, monitor profit margins, and uphold service excellence from client engagement to project completion. We welcome candidates from all races, religions, genders, sexual orientations, and ages to join us!

What You’ll Do:
<ol>
<li>Business Performance &amp; Revenue Growth</li>
</ol>
<ul>
<li>Develop and execute sales strategies and campaigns to achieve revenue and profitability targets.</li>
<li>Drive lead generation efforts in collaboration with the marketing and commercialization teams.</li>
<li>Monitor and optimize project margins, ensuring efficient cost management and resource allocation.</li>
<li>Oversee and ensure timely collection of sales payments from clients.</li>
<li>Track and report business unit performance through data-driven insights and dashboards.</li>
</ul>
2. Strategic Reporting &amp; Operational Oversight
<ul>
<li>Provide regular performance updates, forecasts, and improvement plans to senior management.</li>
<li>Identify process gaps and propose operational enhancements to improve efficiency and customer experience.</li>
<li>Align business unit goals with company-wide strategies, contributing to long-term growth initiatives.</li>
</ul>
3. Team Leadership &amp; Management
<ul>
<li>Lead and manage Sales Consultants, Interior Designers, and Project Managers to achieve team KPIs.</li>
<li>Oversee project delegation and workload distribution across the team.</li>
<li>Foster a healthy, motivated, and high-performing team culture focused on accountability and collaboration.</li>
<li>Conduct regular performance reviews and development plans for team members.</li>
<li>Manage conflicts and crises effectively, ensuring minimal disruption to operations.</li>
</ul>
4. Training &amp; Development
<ul>
<li>Identify skill gaps and training needs across sales, design, and project teams.</li>
<li>Collaborate with internal trainers, subject matter experts, and the commercialization team to deliver ongoing skill development programs.</li>
<li>Coach and mentor team members to enhance sales effectiveness, design presentation quality, and project execution standards.</li>
<li>Build a strong pipeline of talent within the business unit through structured learning and growth opportunities.</li>
</ul>
5. Client Experience &amp; Service Excellence
<ul>
<li>Ensure the delivery of high-quality interior projects that align with The Makeover Guys’ brand standards.</li>
<li>Monitor client satisfaction and maintain high Net Promoter Score (NPS) performance for the unit.</li>
<li>Actively engage in resolving client escalations and ensuring smooth project handovers.</li>
</ul>

Working Arrangement: 
Hybrid. Work closely with our Chief Revenue Officer, Sales Consultant, Interior Designer and Project Manager.

This job is a Sales Manager position where you&#x27;ll lead teams to boost sales and ensure happy clients. You might like this job because it&#x27;s a mix of strategy, teamwork, and creativity, shaping projects from start to finish!

Management

Leadership

Sales Strategy

Client Services

The Role:
As the Sales Manager you will focus on driving the business unit’s overall performance — ensuring revenue growth, project profitability, client satisfaction, and team excellence. This role oversees three key teams — Sales Consultants, Interior Designers, and Project Managers — and acts as the operational and strategic bridge between frontline teams and management. You’ll lead the unit’s sales strategies, manage project delegation, monitor profit margins, and uphold service excellenc...

Sales Manager

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