Medical 

Insurance 

Incentive 

GOLDEN DONUTS SDN BHD

The story of Dunkin’ began in 1948 with a donut and coffee chain in Quincy, Massachusetts, USA called “Open Kettle”. Founder William Rosenberg served donuts for five cents and premium cups of coffee for ten cents. Rosenberg renamed his restaurant to “Dunkin’ Donuts” in 1950, with the goal to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores,” a philosophy which still holds true today.
Dunkin’ licensed the first of many franchises in 1955. Since then, the brand has grown into the world’s leading baked goods and coffee chain with more than 12,500 restaurants worldwide, located in 46 countries.

 The Dunkin’ Story

The first Dunkin’ in Malaysia opened in Bukit Bintang, Kuala Lumpur in 1987. Today, there are more than 100 outlets located in Peninsular Malaysia and Sabah. We are committed to deliver the taste of happiness to our customers by offering fresh and quality products, as well as great customer service.&nbsp;

Dunkin’ Malaysia

Responsibilities Supervisor:
<ul>
<li>Support Operations Leaders in managing outlet's daily operations</li>
<li>Demonstrate and maintain knowledge of the entire menu and its preparation</li>
<li>Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety and Sanitation process</li>
<li>Support manager in managing inventory and stock ordering</li>
<li>Support manager in executing marketing campaigns, and also meeting sales and food cost budget</li>
<li>Lead, train and manage crew members in daily operations</li>
<li>Handle customer complaints in a professional manner</li>
</ul>
Responsibilities Manager:
<ul>
<li>Ensure the smooth running of the outlet’s daily operations</li>
<li>Meet sales and cost budget set for the outlet</li>
<li>Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety and Sanitation process</li>
<li>Manage inventory and stock orders properly to control cost</li>
<li>Lead, coach and manage a team of crew members, and grow them into a strong team</li>
<li>Execute marketing campaigns as per management directions to achieve sales target</li>
<li>Manage customer feedback in a professional manner</li>
<li>Pro-actively provide feedback/ideas to Operations Leaders and Management for continuous improvement in outlet operations</li>
</ul>

This job is all about leading a team to ensure our outlet runs smoothly. You might like this job because you&#x27;ll get to train crew members, handle customer feedback, and help boost sales while keeping everything safe and organized.

Food Preparation

Sales

Customer Service

Responsibilities Supervisor:



-Support Operations Leaders in managing outlet's daily operations


-Demonstrate and maintain knowledge of the entire menu and its preparation


-Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety and Sanitation process


-Support manager in managing inventory and stock ordering


-Support manager in executing marketing campaigns, and also meeting sales and food cost budget


-Lead, train and manage crew members ...

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GOLDEN DONUTS SDN BHD